Hi guys,
I've had new immersion heaters fitted as the old ones started to leak, the top and bottom ones, the top one leaked and shorted out the bottom one.
So had the insurance out to get them replaced which they did, top immersion works (boost) but the bottom one doesn't as its econ 7.
insurance company are being awkward saying that if you've got hot water its not our problem, had the energy company out an he had a look at the mains box an he said its the box that automatically switches to econ 7 at night.
I have no idea what to do now!!! need to get this sorted, obviously can't get someone out after midnight to check it - so no idea if I have econ 7 coming in, or the circuits fried etc.
I can get pics etc later on if they are of any use? I'm based in bedfordshire.
thanks for any help.
I've had new immersion heaters fitted as the old ones started to leak, the top and bottom ones, the top one leaked and shorted out the bottom one.
So had the insurance out to get them replaced which they did, top immersion works (boost) but the bottom one doesn't as its econ 7.
insurance company are being awkward saying that if you've got hot water its not our problem, had the energy company out an he had a look at the mains box an he said its the box that automatically switches to econ 7 at night.
I have no idea what to do now!!! need to get this sorted, obviously can't get someone out after midnight to check it - so no idea if I have econ 7 coming in, or the circuits fried etc.
I can get pics etc later on if they are of any use? I'm based in bedfordshire.
thanks for any help.