Insinkerator 3n1 tap leaking can it be repaired

[Tally101]

Hi All
As title, Insinkerator 3n1 tap is leaking where the cylinder of the tap goes into the main tap see photo , question is can it be repaired if not do I have to use a Insinkerator tap can I buy another hot water tap

Thanks

 

[jj4091]

Remove the sprout & there will probably be an O ring on it.

 

[Tally101]

I cannot see how to remove the spout , the base looks solid

 

[HERTS P&D]

Allen key screw on the back of the spout, undo and pull out the spout.

Andy

 

[Tally101]

Checked and no hole for any Allen key , do you have to take the hot and cold handles off ?

 

[Jj2107]

I’m also interested in this as my tap has same problem, got the aerator off but no further, water comes over the o ring but can’t get the spout off to get to it.

 

[Tally101]

I spoke to Insinkerator support who said it's an internal failing and cannot be repaired , needs replacing. They did send a 20% off promo code to help.

 

[Jj2107]

Ah shoot! Was really hoping it was something simple

 

[Jj2107]

Remove the sprout & there will probably be an O ring on it.

Hi, have you had experience with this? Keen to know if this could be an option as would really rather not replace the tap

 

[jj4091]

Our swivel sink tap, though not the same as yours, has leaked from the base of the spout like yours & it was a broken seal at the bottom of the spout. You also need to check the aerator is not blocked & restricting the output of the spout & causing back pressure.
As herts p & d says there must be a screw of some description at the rear of the tap body just below the base of the spout that secures it in place.

 

[Jj2107]

Thank you, the aerator is clear as we’ve checked that, i might have to get an engineer out to look at to be safe, don’t really trust us! Fingers crossed it can be fixed.

 

[Tally101]

Mine was 8 years old , how old is yours , I saved £100 by using the promo code

 

[Jj2107]

Mine was 8 years old , how old is yours , I saved £100 by using the promo code

I think installed in 2017 when the kitchen was done (we’ve only been here 2yrs)

 

[Tally101]

Ok so I have replaced my tap with a new one from Insinkerator , there isn't any screw holes so you can't get into the tap to dismantle it , I took the tap handles off but you need a special tool to get the cartridge out. So it looks like the new tap was required and could net be repaired. Took me 45mins to replace , pretty straightforward and im only a basic DIYer

 

[Jj2107]

Do you happen to know what the fault was?