My neighbour's property has just been sold. While it was for sale we noticed that the pavement was damp and reported this to Thames Water. They have been and replaced the service valve with a meter style inspection box (no meter) and new valve. They did this the day after the new neighbour completed their purchase.
All would seem OK. However, the minor damp patch is now a burbling brook as the contractors were unable to get a good seal on the join between their blue pipe and the supply pipe to the house.
Wish I'd never mentioned it now
How should I proceed? Is the new leak the responsibility of the new neighbour or the contractor? Should I/he demand that TW come back and fix it? What a great way to start a relationship
All would seem OK. However, the minor damp patch is now a burbling brook as the contractors were unable to get a good seal on the join between their blue pipe and the supply pipe to the house.
Wish I'd never mentioned it now
How should I proceed? Is the new leak the responsibility of the new neighbour or the contractor? Should I/he demand that TW come back and fix it? What a great way to start a relationship