Good evening – hoping for some ideas here.....
Just before Xmas (18th Dec) we had a new Vaillant Ecotech plus 831 fitted. All was fine for a few days then suddenly on the afternoon of a very, very windy 23rd Dec the hotwater (set at 60C) just stopped being hot and came out of the taps luke warm. We rang the installer who was going to come out on Xmas eve but as we were going away we said no worries he could come after the new year….
We returned on 2nd January – DHW still luke warm. 3rd January suddenly it started working again (no settings changed - DHW set to 60C, boiler showing approx. 71C when heating the DHW) – the installer still came on Monday 6th January – confirmed DHW out of taps was now OK at 60C and could not find anything wrong so we agreed we’d watch and wait.. Later that evening when he’d left (of course) – DHW back to luke warm……(we have one tap that is non mixer so we knew it wasn’t a mixer tap issue) so Tue 7th he arranged for Vaillant engineer to visit today (Fri 10th).
Of course in between arranging the visit and the Valliant engineer arriving the DHW went back to being OK (after a couple more incidents of being luke warm for a while over this week) so of course he found nothing wrong during his 20mins here this morning…So all very frustrating – kinda like taking your car to the garage when it has an issue but they can’t replicate it even though you know it has an intermittent fault – you start to think they believe you’re making it up when you’re not.
Have any of you come across a similar situation and eventually discovered the reason for this intermittment luke warm DHW issue ? I’d like to keep on top of this in case Vaillant try to charge us for the visit as I feel it’s not right a new boiler should play up at all.
Thx
Just before Xmas (18th Dec) we had a new Vaillant Ecotech plus 831 fitted. All was fine for a few days then suddenly on the afternoon of a very, very windy 23rd Dec the hotwater (set at 60C) just stopped being hot and came out of the taps luke warm. We rang the installer who was going to come out on Xmas eve but as we were going away we said no worries he could come after the new year….
We returned on 2nd January – DHW still luke warm. 3rd January suddenly it started working again (no settings changed - DHW set to 60C, boiler showing approx. 71C when heating the DHW) – the installer still came on Monday 6th January – confirmed DHW out of taps was now OK at 60C and could not find anything wrong so we agreed we’d watch and wait.. Later that evening when he’d left (of course) – DHW back to luke warm……(we have one tap that is non mixer so we knew it wasn’t a mixer tap issue) so Tue 7th he arranged for Vaillant engineer to visit today (Fri 10th).
Of course in between arranging the visit and the Valliant engineer arriving the DHW went back to being OK (after a couple more incidents of being luke warm for a while over this week) so of course he found nothing wrong during his 20mins here this morning…So all very frustrating – kinda like taking your car to the garage when it has an issue but they can’t replicate it even though you know it has an intermittent fault – you start to think they believe you’re making it up when you’re not.
Have any of you come across a similar situation and eventually discovered the reason for this intermittment luke warm DHW issue ? I’d like to keep on top of this in case Vaillant try to charge us for the visit as I feel it’s not right a new boiler should play up at all.
Thx
