I have a Samsung Air Source Heating system, which been throwing a E911 error after 6 years of working fine.
The 911 error is nominally "insufficient flow". Open Fernox magnetic filter and am amazed how beautifully clean the circulating fluid is.
Look at the flow gauge and note is in the tolerance limits for the system throughout the "DHW on" switch-on that is when the error kicks in.
After discussing with Samsung technical, a finger was pointed at the DHW 2 port Honeywell V4303 valve having become "sluggish", ie not opening fast enough for the software of the control head to believe the flow has developed properly.
So bought a complete valve assembly and swap out (involving drain down).
New valve fixed the E911 error and system is working correctly as it was before the 911 showed up.
It also showed that it wasn't a Sika flow switch problem - as we also took it out and noted it was spotless and electrically correct.
So: look at the old extracted motorised valve to what might have caused "sluggishness" to develop:
Absolutely clean, both inside the valve and in the motorised head.
So clean you'd believe it has just come off the supplier shelf.
The ball on the lever is totally clean and the actuating lever turns easily by finger.
The motor has no dust present at all, spins totally free on it bearing and seems to have no difficulty opening the valve against the control springs when put back into position.
Under test, the old valve takes about 12.5 seconds to fully open on the bench. It is not "labouring" to do this, but I don't know how quickly a new one is supposed to take (I can't find any spec for this in the Honeywell spec/documentation)
So my query is: What aspect of aging could make a totally clean valve become "sluggish" ?
The 911 error is nominally "insufficient flow". Open Fernox magnetic filter and am amazed how beautifully clean the circulating fluid is.
Look at the flow gauge and note is in the tolerance limits for the system throughout the "DHW on" switch-on that is when the error kicks in.
After discussing with Samsung technical, a finger was pointed at the DHW 2 port Honeywell V4303 valve having become "sluggish", ie not opening fast enough for the software of the control head to believe the flow has developed properly.
So bought a complete valve assembly and swap out (involving drain down).
New valve fixed the E911 error and system is working correctly as it was before the 911 showed up.
It also showed that it wasn't a Sika flow switch problem - as we also took it out and noted it was spotless and electrically correct.
So: look at the old extracted motorised valve to what might have caused "sluggishness" to develop:
Absolutely clean, both inside the valve and in the motorised head.
So clean you'd believe it has just come off the supplier shelf.
The ball on the lever is totally clean and the actuating lever turns easily by finger.
The motor has no dust present at all, spins totally free on it bearing and seems to have no difficulty opening the valve against the control springs when put back into position.
Under test, the old valve takes about 12.5 seconds to fully open on the bench. It is not "labouring" to do this, but I don't know how quickly a new one is supposed to take (I can't find any spec for this in the Honeywell spec/documentation)
So my query is: What aspect of aging could make a totally clean valve become "sluggish" ?