- Joined
- 18 Oct 2022
- Messages
- 9
- Reaction score
- 1
- Country
Hi - This July I had my fuse box changed to a metal one.
There was a smaller fuse box with just two switches which was just for my storage heaters.
The engineer put my storage heaters on with the sockets.
From 01 Oct 2022 I turned on my two Dimplex Quantum storage heaters (both of which have two sets of wires and two switches) and I now find that I am using Peak Rate to charge my heaters overnight. Last winter I used Off-Peak Rate.
I have complained to the electrician, who came around and told me it's a meter problem and the electricity meter is wrong.
However, last winter I did not have this problem, and the only changes made have been his replacement of two fuse boxes with one bigger one. He is adamant he has done everything correctly - what do I do? I have the electricity provider coming on 09 Nov to look at the meter. Should I get another electrician to try to re-connect my Off-Peak supply to the heaters? I am currently using about 6 or 7 kW every night at Peak Rate (£0.44 per kW when it should be £0.14 per kW)
There was a smaller fuse box with just two switches which was just for my storage heaters.
The engineer put my storage heaters on with the sockets.
From 01 Oct 2022 I turned on my two Dimplex Quantum storage heaters (both of which have two sets of wires and two switches) and I now find that I am using Peak Rate to charge my heaters overnight. Last winter I used Off-Peak Rate.
I have complained to the electrician, who came around and told me it's a meter problem and the electricity meter is wrong.
However, last winter I did not have this problem, and the only changes made have been his replacement of two fuse boxes with one bigger one. He is adamant he has done everything correctly - what do I do? I have the electricity provider coming on 09 Nov to look at the meter. Should I get another electrician to try to re-connect my Off-Peak supply to the heaters? I am currently using about 6 or 7 kW every night at Peak Rate (£0.44 per kW when it should be £0.14 per kW)