I have assembled a new PC, it has a new PCI modem as my old machine used a smaller one.
The old PC usually connected at about 52KB, the new one connects at about 31.
I have tried unistalling it, and updating the driver, no luck.
The modem packing says "56K Hardware Modem... ITU-TV.92/90 56,000bps... ADDON AM56HIT...Intel V.92
Looking at Modem Properties, it says
PCI Slot 1 (PCI bus 0, device 7, function 0)
Intel Corporation 536EP Modem
Maximum Port Speed 115200
Quick Connect is off (what's that?)
Driver is Intel Corporation
23/12/2004
Version 4.77.8.0
Advanced settings: FIFO, both buffers High.
There are no device conflicts
I am using the same Master phone socket and cable (about 3M length)
Device Status says This device is working properly.
Troubleshooter finds nothing
I Queried the Modem and it says Success... Intel 536EP... H.324... V.92 capable...
I had a look at the Log (appended below)
Can't think of anything else.
Anybody got any ideas?
Copy of Log:
05-24-2006 21:23:19.984 - File: C:\WINDOWS\system32\tapisrv.dll, Version 5.1.2600
05-24-2006 21:23:19.984 - File: C:\WINDOWS\system32\unimdm.tsp, Version 5.1.2600
05-24-2006 21:23:19.984 - File: C:\WINDOWS\system32\unimdmat.dll, Version 5.1.2600
05-24-2006 21:23:20.000 - File: C:\WINDOWS\system32\uniplat.dll, Version 5.1.2600
05-24-2006 21:23:20.015 - File: C:\WINDOWS\system32 \drivers\modem.sys, Version 5.1.2600
05-24-2006 21:23:20.015 - File: C:\WINDOWS\system32\modemui.dll, Version 5.1.2600
05-24-2006 21:23:20.015 - File: C:\WINDOWS\system32\mdminst.dll, Version 5.1.2600
05-24-2006 21:23:20.015 - Modem type: Intel(R) 536EP Modem
05-24-2006 21:23:20.015 - Modem inf path: oem6.inf
05-24-2006 21:23:20.015 - Modem inf section: IntelS51
05-24-2006 21:23:20.015 - Matching hardware ID: pci\ven_8086&dev_1040&subsys_10008086&rev_00
05-24-2006 21:23:20.359 - 115200,8,N,1, ctsfl=1, rtsctl=2
05-24-2006 21:23:20.359 - Initializing modem.
05-24-2006 21:23:20.375 - Send: AT<cr>
05-24-2006 21:23:20.406 - Recv: AT<cr>
05-24-2006 21:23:20.406 - Command Echo
05-24-2006 21:23:20.406 - Recv: <cr><lf>OK<cr><lf>
05-24-2006 21:23:20.406 - Interpreted response: OK
05-24-2006 21:23:20.421 - Send: AT&F E0 Q0 X4 S0=0 &D2 &C1 &S0 V1 W4<cr>
05-24-2006 21:23:20.453 - Recv: AT&F E0 Q0 X4 S0=0 &D2 &C1 &S0 V1 W4<cr>
05-24-2006 21:23:20.453 - Command Echo
05-24-2006 21:23:20.531 - Recv: <cr><lf>OK<cr><lf>
05-24-2006 21:23:20.531 - Interpreted response: OK
05-24-2006 21:23:20.546 - Send: ATS7=60S30=0L0M1+ES= 3,0,2;%
C1+DS=3,0;+DS44=3,0;&K3X4<cr>
05-24-2006 21:23:20.656 - Recv: <cr><lf>OK<cr><lf>
05-24-2006 21:23:20.656 - Interpreted response: OK
05-24-2006 21:23:20.656 - Waiting for a call.
05-24-2006 21:23:20.671 - Send: at+vcid=1<cr>
05-24-2006 21:23:20.718 - Recv: <cr><lf>OK<cr><lf>
05-24-2006 21:23:20.718 - Interpreted response: OK
05-24-2006 21:23:20.734 - Send: ATS0=0<cr>
05-24-2006 21:23:20.796 - Recv: <cr><lf>OK<cr><lf>
05-24-2006 21:23:20.796 - Interpreted response: OK
05-24-2006 21:23:20.796 - 921600,8,N,1, ctsfl=1, rtsctl=2
05-24-2006 21:23:20.796 - Initializing modem.
05-24-2006 21:23:20.812 - Send: AT<cr>
05-24-2006 21:23:20.859 - Recv: <cr><lf>OK<cr><lf>
05-24-2006 21:23:20.859 - Interpreted response: OK
05-24-2006 21:23:20.875 - Send: AT&F E0 Q0 X4 S0=0 &D2 &C1 &S0
V1 W4<cr>
05-24-2006 21:23:20.984 - Recv: <cr><lf>OK<cr><lf>
05-24-2006 21:23:20.984 - Interpreted response: OK
05-24-2006 21:23:21.000 - Send: ATS7=60S30=0L0M1+ES=3, 0,2;%
C1+DS=3,0;+DS44=3,0;&K3X4<cr>
05-24-2006 21:23:21.109 - Recv: <cr><lf>OK<cr><lf>
05-24-2006 21:23:21.109 - Interpreted response: OK
05-24-2006 21:23:21.109 - Dialing.
05-24-2006 21:23:21.125 - Send: ATDT###########<cr>
05-24-2006 21:23:47.140 - Recv: <cr><lf>+MCR: V34<cr><lf>
05-24-2006 21:23:47.140 - Interpreted response: Informative
05-24-2006 21:23:47.140 - Recv: <cr><lf>+MRR: 33600<cr><lf>
05-24-2006 21:23:47.140 - Interpreted response: Informative
05-24-2006 21:23:47.140 - Recv: <cr><lf>+ER: LAPM<cr><lf>
05-24-2006 21:23:47.140 - Interpreted response: Informative
05-24-2006 21:23:47.140 - Recv: <cr><lf>+DR: V42B<cr><lf>
05-24-2006 21:23:47.140 - Interpreted response: Informative
05-24-2006 21:23:47.140 - Recv: <cr><lf>CONNECT 31200<cr><lf>
05-24-2006 21:23:47.140 - Interpreted response: Connect
05-24-2006 21:23:47.140 - Connection established at 31200bps.
05-24-2006 21:23:47.140 - Error-control on.
05-24-2006 21:23:47.140 - Data compression on.
05-24-2006 21:24:17.140 - Read: Total: 1159, Per/Sec: 35, Written: Total: 2067, Per/Sec: 65
05-24-2006 21:26:17.140 - Read: Total: 53086, Per/Sec: 432, Written: Total: 29816, Per/Sec: 231
05-24-2006 21:28:17.140 - Read: Total: 107849, Per/Sec: 456, Written: Total: 63211, Per/Sec: 278
05-24-2006 21:30:17.140 - Read: Total: 107949, Per/Sec: 0, Written: Total: 63379, Per/Sec: 1
05-24-2006 21:32:17.140 - Read: Total: 107949, Per/Sec: 0, Written: Total: 63379, Per/Sec: 0
05-24-2006 21:34:17.140 - Read: Total: 107949, Per/Sec: 0, Written: Total: 63379, Per/Sec: 0
05-24-2006 21:36:17.140 - Read: Total: 107949, Per/Sec: 0, Written: Total: 63379, Per/Sec: 0
05-24-2006 21:38:05.671 - Hanging up the modem.
05-24-2006 21:38:05.671 - Hardware hangup by lowering DTR.
05-24-2006 21:38:05.968 - Detected CD dropped from lowering DTR
05-24-2006 21:38:05.968 - Recv: <cr><lf>OK<cr><lf>
05-24-2006 21:38:05.968 - Interpreted response: OK
05-24-2006 21:38:05.984 - Send: ATH<cr>
05-24-2006 21:38:06.156 - Recv: <cr><lf>OK<cr><lf>
05-24-2006 21:38:06.156 - Interpreted response: OK
05-24-2006 21:38:06.156 - 115200,8,N,1, ctsfl=1, rtsctl=2
05-24-2006 21:38:06.156 - Initializing modem.
05-24-2006 21:38:06.171 - Send: AT<cr>
05-24-2006 21:38:06.218 - Recv: <cr><lf>OK<cr><lf>
05-24-2006 21:38:06.218 - Interpreted response: OK
05-24-2006 21:38:06.234 - Send: AT&F E0 Q0 X4 S0=0 &D2 &C1 &S0 V1 W4<cr>
05-24-2006 21:38:06.343 - Recv: <cr><lf>OK<cr><lf>
05-24-2006 21:38:06.343 - Interpreted response: OK
05-24-2006 21:38:06.359 - Send: ATS7=60S30=0L0M1+ES=3,0, 2;%C1+DS=3,0;+DS44=3,0;&K3X4<cr>
05-24-2006 21:38:06.468 - Recv: <cr><lf>OK<cr><lf>
05-24-2006 21:38:06.468 - Interpreted response: OK
05-24-2006 21:38:06.468 - Waiting for a call.
05-24-2006 21:38:06.484 - Send: at+vcid=1<cr>
05-24-2006 21:38:06.531 - Recv: <cr><lf>OK<cr><lf>
05-24-2006 21:38:06.531 - Interpreted response: OK
05-24-2006 21:38:06.546 - Send: ATS0=0<cr>
05-24-2006 21:38:06.609 - Recv: <cr><lf>OK<cr><lf>
05-24-2006 21:38:06.609 - Interpreted response: OK
05-24-2006 21:38:06.625 - Session Statistics:
05-24-2006 21:38:06.625 - Reads : 30 bytes
05-24-2006 21:38:06.625 - Writes: 110 bytes
ATQ0V1E0 - OK
AT+GMM - Intel(R) 536EP Modem
H.324 video-ready rev. 1.0
AT+FCLASS=? - 0,1,8
AT#CLS=? - COMMAND NOT SUPPORTED
AT+GCI? - +GCI: B4
AT+GCI=? - +GCI: (B5,61,35,14,25,27,85,88,98,A9,BC,A5,31,3C,82,52,57,58,68,A0,AE,
04,0A,A6,2D,46,59,69,7B,B4,0F,3D,8B,84,00,B8,09,6C,26,50,9C,7E,
07,16,73,FE,53,89,54,0B,0E,12,49,4E,4F,5B,7F,87,8C,A3,AC,B7,BB,
C4,4D,F9,51,FC,B3,FB,20,2B,33,37,41,45,8A,36,2E,9F,E1,1B,FA,F8,
F7,A1,55)
ATI1 - Intel(R) 536EP Modem
ATI2 - Intel Corporation
ATI3 - 536EP
ATI4 - 536EP Release 4.77.8.0 - Dec 23 2004 - 19:19:46
ATI5 - V.92 Capable Modem
Host I/F: PCI
ATI6 - DSP Patch Level:09.86
ATI7 - OK
The old PC usually connected at about 52KB, the new one connects at about 31.
I have tried unistalling it, and updating the driver, no luck.
The modem packing says "56K Hardware Modem... ITU-TV.92/90 56,000bps... ADDON AM56HIT...Intel V.92
Looking at Modem Properties, it says
PCI Slot 1 (PCI bus 0, device 7, function 0)
Intel Corporation 536EP Modem
Maximum Port Speed 115200
Quick Connect is off (what's that?)
Driver is Intel Corporation
23/12/2004
Version 4.77.8.0
Advanced settings: FIFO, both buffers High.
There are no device conflicts
I am using the same Master phone socket and cable (about 3M length)
Device Status says This device is working properly.
Troubleshooter finds nothing
I Queried the Modem and it says Success... Intel 536EP... H.324... V.92 capable...
I had a look at the Log (appended below)
Can't think of anything else.
Anybody got any ideas?
Copy of Log:
05-24-2006 21:23:19.984 - File: C:\WINDOWS\system32\tapisrv.dll, Version 5.1.2600
05-24-2006 21:23:19.984 - File: C:\WINDOWS\system32\unimdm.tsp, Version 5.1.2600
05-24-2006 21:23:19.984 - File: C:\WINDOWS\system32\unimdmat.dll, Version 5.1.2600
05-24-2006 21:23:20.000 - File: C:\WINDOWS\system32\uniplat.dll, Version 5.1.2600
05-24-2006 21:23:20.015 - File: C:\WINDOWS\system32 \drivers\modem.sys, Version 5.1.2600
05-24-2006 21:23:20.015 - File: C:\WINDOWS\system32\modemui.dll, Version 5.1.2600
05-24-2006 21:23:20.015 - File: C:\WINDOWS\system32\mdminst.dll, Version 5.1.2600
05-24-2006 21:23:20.015 - Modem type: Intel(R) 536EP Modem
05-24-2006 21:23:20.015 - Modem inf path: oem6.inf
05-24-2006 21:23:20.015 - Modem inf section: IntelS51
05-24-2006 21:23:20.015 - Matching hardware ID: pci\ven_8086&dev_1040&subsys_10008086&rev_00
05-24-2006 21:23:20.359 - 115200,8,N,1, ctsfl=1, rtsctl=2
05-24-2006 21:23:20.359 - Initializing modem.
05-24-2006 21:23:20.375 - Send: AT<cr>
05-24-2006 21:23:20.406 - Recv: AT<cr>
05-24-2006 21:23:20.406 - Command Echo
05-24-2006 21:23:20.406 - Recv: <cr><lf>OK<cr><lf>
05-24-2006 21:23:20.406 - Interpreted response: OK
05-24-2006 21:23:20.421 - Send: AT&F E0 Q0 X4 S0=0 &D2 &C1 &S0 V1 W4<cr>
05-24-2006 21:23:20.453 - Recv: AT&F E0 Q0 X4 S0=0 &D2 &C1 &S0 V1 W4<cr>
05-24-2006 21:23:20.453 - Command Echo
05-24-2006 21:23:20.531 - Recv: <cr><lf>OK<cr><lf>
05-24-2006 21:23:20.531 - Interpreted response: OK
05-24-2006 21:23:20.546 - Send: ATS7=60S30=0L0M1+ES= 3,0,2;%
C1+DS=3,0;+DS44=3,0;&K3X4<cr>
05-24-2006 21:23:20.656 - Recv: <cr><lf>OK<cr><lf>
05-24-2006 21:23:20.656 - Interpreted response: OK
05-24-2006 21:23:20.656 - Waiting for a call.
05-24-2006 21:23:20.671 - Send: at+vcid=1<cr>
05-24-2006 21:23:20.718 - Recv: <cr><lf>OK<cr><lf>
05-24-2006 21:23:20.718 - Interpreted response: OK
05-24-2006 21:23:20.734 - Send: ATS0=0<cr>
05-24-2006 21:23:20.796 - Recv: <cr><lf>OK<cr><lf>
05-24-2006 21:23:20.796 - Interpreted response: OK
05-24-2006 21:23:20.796 - 921600,8,N,1, ctsfl=1, rtsctl=2
05-24-2006 21:23:20.796 - Initializing modem.
05-24-2006 21:23:20.812 - Send: AT<cr>
05-24-2006 21:23:20.859 - Recv: <cr><lf>OK<cr><lf>
05-24-2006 21:23:20.859 - Interpreted response: OK
05-24-2006 21:23:20.875 - Send: AT&F E0 Q0 X4 S0=0 &D2 &C1 &S0
V1 W4<cr>
05-24-2006 21:23:20.984 - Recv: <cr><lf>OK<cr><lf>
05-24-2006 21:23:20.984 - Interpreted response: OK
05-24-2006 21:23:21.000 - Send: ATS7=60S30=0L0M1+ES=3, 0,2;%
C1+DS=3,0;+DS44=3,0;&K3X4<cr>
05-24-2006 21:23:21.109 - Recv: <cr><lf>OK<cr><lf>
05-24-2006 21:23:21.109 - Interpreted response: OK
05-24-2006 21:23:21.109 - Dialing.
05-24-2006 21:23:21.125 - Send: ATDT###########<cr>
05-24-2006 21:23:47.140 - Recv: <cr><lf>+MCR: V34<cr><lf>
05-24-2006 21:23:47.140 - Interpreted response: Informative
05-24-2006 21:23:47.140 - Recv: <cr><lf>+MRR: 33600<cr><lf>
05-24-2006 21:23:47.140 - Interpreted response: Informative
05-24-2006 21:23:47.140 - Recv: <cr><lf>+ER: LAPM<cr><lf>
05-24-2006 21:23:47.140 - Interpreted response: Informative
05-24-2006 21:23:47.140 - Recv: <cr><lf>+DR: V42B<cr><lf>
05-24-2006 21:23:47.140 - Interpreted response: Informative
05-24-2006 21:23:47.140 - Recv: <cr><lf>CONNECT 31200<cr><lf>
05-24-2006 21:23:47.140 - Interpreted response: Connect
05-24-2006 21:23:47.140 - Connection established at 31200bps.
05-24-2006 21:23:47.140 - Error-control on.
05-24-2006 21:23:47.140 - Data compression on.
05-24-2006 21:24:17.140 - Read: Total: 1159, Per/Sec: 35, Written: Total: 2067, Per/Sec: 65
05-24-2006 21:26:17.140 - Read: Total: 53086, Per/Sec: 432, Written: Total: 29816, Per/Sec: 231
05-24-2006 21:28:17.140 - Read: Total: 107849, Per/Sec: 456, Written: Total: 63211, Per/Sec: 278
05-24-2006 21:30:17.140 - Read: Total: 107949, Per/Sec: 0, Written: Total: 63379, Per/Sec: 1
05-24-2006 21:32:17.140 - Read: Total: 107949, Per/Sec: 0, Written: Total: 63379, Per/Sec: 0
05-24-2006 21:34:17.140 - Read: Total: 107949, Per/Sec: 0, Written: Total: 63379, Per/Sec: 0
05-24-2006 21:36:17.140 - Read: Total: 107949, Per/Sec: 0, Written: Total: 63379, Per/Sec: 0
05-24-2006 21:38:05.671 - Hanging up the modem.
05-24-2006 21:38:05.671 - Hardware hangup by lowering DTR.
05-24-2006 21:38:05.968 - Detected CD dropped from lowering DTR
05-24-2006 21:38:05.968 - Recv: <cr><lf>OK<cr><lf>
05-24-2006 21:38:05.968 - Interpreted response: OK
05-24-2006 21:38:05.984 - Send: ATH<cr>
05-24-2006 21:38:06.156 - Recv: <cr><lf>OK<cr><lf>
05-24-2006 21:38:06.156 - Interpreted response: OK
05-24-2006 21:38:06.156 - 115200,8,N,1, ctsfl=1, rtsctl=2
05-24-2006 21:38:06.156 - Initializing modem.
05-24-2006 21:38:06.171 - Send: AT<cr>
05-24-2006 21:38:06.218 - Recv: <cr><lf>OK<cr><lf>
05-24-2006 21:38:06.218 - Interpreted response: OK
05-24-2006 21:38:06.234 - Send: AT&F E0 Q0 X4 S0=0 &D2 &C1 &S0 V1 W4<cr>
05-24-2006 21:38:06.343 - Recv: <cr><lf>OK<cr><lf>
05-24-2006 21:38:06.343 - Interpreted response: OK
05-24-2006 21:38:06.359 - Send: ATS7=60S30=0L0M1+ES=3,0, 2;%C1+DS=3,0;+DS44=3,0;&K3X4<cr>
05-24-2006 21:38:06.468 - Recv: <cr><lf>OK<cr><lf>
05-24-2006 21:38:06.468 - Interpreted response: OK
05-24-2006 21:38:06.468 - Waiting for a call.
05-24-2006 21:38:06.484 - Send: at+vcid=1<cr>
05-24-2006 21:38:06.531 - Recv: <cr><lf>OK<cr><lf>
05-24-2006 21:38:06.531 - Interpreted response: OK
05-24-2006 21:38:06.546 - Send: ATS0=0<cr>
05-24-2006 21:38:06.609 - Recv: <cr><lf>OK<cr><lf>
05-24-2006 21:38:06.609 - Interpreted response: OK
05-24-2006 21:38:06.625 - Session Statistics:
05-24-2006 21:38:06.625 - Reads : 30 bytes
05-24-2006 21:38:06.625 - Writes: 110 bytes
ATQ0V1E0 - OK
AT+GMM - Intel(R) 536EP Modem
H.324 video-ready rev. 1.0
AT+FCLASS=? - 0,1,8
AT#CLS=? - COMMAND NOT SUPPORTED
AT+GCI? - +GCI: B4
AT+GCI=? - +GCI: (B5,61,35,14,25,27,85,88,98,A9,BC,A5,31,3C,82,52,57,58,68,A0,AE,
04,0A,A6,2D,46,59,69,7B,B4,0F,3D,8B,84,00,B8,09,6C,26,50,9C,7E,
07,16,73,FE,53,89,54,0B,0E,12,49,4E,4F,5B,7F,87,8C,A3,AC,B7,BB,
C4,4D,F9,51,FC,B3,FB,20,2B,33,37,41,45,8A,36,2E,9F,E1,1B,FA,F8,
F7,A1,55)
ATI1 - Intel(R) 536EP Modem
ATI2 - Intel Corporation
ATI3 - 536EP
ATI4 - 536EP Release 4.77.8.0 - Dec 23 2004 - 19:19:46
ATI5 - V.92 Capable Modem
Host I/F: PCI
ATI6 - DSP Patch Level:09.86
ATI7 - OK