I got a local electrical firm to fix the wall bracket and hang my plasma tv dead centre on my wall. On inspection later I find that there is a 5 inch difference from one side of the tv to the end of the wall compared to the other side ..2 and a half inches off centre. As the bracket can't be moved now ( leaving visible holes on view) I wonder what recourse I have with this firm, any comments would be appreciated
off centre tv wall bracket
- Thread starter jimboc
- Start date
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It all depends on different peoples perception of 'central' If its really noticable then you may have a point.
I would say it is 'reasonable' to expect it to be within an inch either way. Obviously the fitter never used a tape measure. The question is : - What is everyones else's perception of reasonable?
You should be pushing for your installation fee returned or the TV to be moved to a central position and the wall made good.
Nowt to lose by complaining about it. They may sort it or tell you to F off.
If you don't get anywhere then go to trading standards for advice if you really feel badly done to.
I would say it is 'reasonable' to expect it to be within an inch either way. Obviously the fitter never used a tape measure. The question is : - What is everyones else's perception of reasonable?
You should be pushing for your installation fee returned or the TV to be moved to a central position and the wall made good.
Nowt to lose by complaining about it. They may sort it or tell you to F off.
If you don't get anywhere then go to trading standards for advice if you really feel badly done to.
jimboc said:
Been there
Used a decorative piece of fine carved oak between the wall and the bracket in its new and correct position. A piece that was large enough to also cover the holes left at the wrong position.
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I would think that as long as you were clear and told he engineers to fix it in the middle of the wall, then you have a strong argument that they did not provide you with the service you asked for. It would then be their responsibility to fix the problem - including any damage they caused.
If however, they deny that you told them to put it 'dead centre' then it comes down to one word against another - hard to prove who is correct, and best thing would be if the company wanted to maintain good customer relations and as a 'gesture of good will' they offer to move it. As mentioned above - Trading Standards might help you get something done.
Good luck
If however, they deny that you told them to put it 'dead centre' then it comes down to one word against another - hard to prove who is correct, and best thing would be if the company wanted to maintain good customer relations and as a 'gesture of good will' they offer to move it. As mentioned above - Trading Standards might help you get something done.
Good luck
