Dear Sir/Madam,
My name is Kathrine Mcmanus, I am a Personnel Department manager in Global Shipping Agency Ltd and I would like to offer you a job of Customer Service Financial Assistant in our company.
First of all, I would like to make a brief review on our company. Global Shipping Agency Ltd.– is a world famous full service transportation company with the head office based in Hong-Kong. Our company is a leader and one of the most famous freight services providers. We work both with companies and private individuals. We specialize both in transportations by air, sea and road as well as in household removal services. GSA Ltd. has more than 10 affiliated branches around Europe and Asia and constantly develops. For more information, please visit our web-site
http://adems.eu <http://adems.eu/vacancies.php> .
Today we would like to offer you a position of our Customer Service Financial Assistant with a prospect of a career growtsh.
In January, 2009 our Marketing Department started a research in the USA to determine the states with the highest customer activity. By the time research finishes, there will be 5 states chosen, with the highest level of clients’ activity. We will be happy to offer you a position of a full-time manager at one of our newly opened US offices, once you perform well at a part-time position.
As for now, let me tell more about a part-time position of a Customer Service Financial Assistant.
At this position, you would be responsible to deal with the payments form our American customers; these can be companies or private individuals. You will be a middleman between our customers based in the US and the regional branches of the company based in Europe and Asia. Your mission will be to fasten the process of payment delivery, so that to help us get the payments in regional branches efficiently, deal with each of the customer orders in shortest possible dates, attract extra customers and improve company’s total profit.
Moreover, it is important to notice, that we work on special program under patronage of U.S. Government for reducing cheap-contracts taxes. The reason we join that program is the European Union economic restrictions that affect us. If the payment is forwarded directly to one of our European accounts, our customers would have to pay another 25%-27% as a fee to the European government, which would make their expenses much higher. This 27%-Law was made by European Bank Association to protect the interests of European banks, but it affects us as well.
This is a step-by-step description of your responsibilities on a position during the approbation period:
You will have to deal with the customer payments, arranged by the Company Head Office for you. Our Head office will arrange every new coming payment with you in advance over the phone (so that to make sure you are available) and then send you an e-mail with all the details that you might need, a step-by-step instruction, exact amount transferred, the name of the customer who made the payment and the details of the regional branch the money is supposed to be sent to.
We try to arrange all the customer payments to be made like wire transfers – we consider this way of sending money to be the safest and the fastest one – transaction is checked by a Federal Wire System and is normally released for the beneficiary in 1 hour after the money has been sent.
So, after the customer makes a payment to your bank account, we will send you an e-mail with all the details of the payment. Once the payment is shown at your available balance, you are supposed to deduct your 10% commission first. Out of the 90% left you are supposed to deduct the related charges for the Western Union fee. The amount left after all the deductions are made is supposed to be transferred by Western Union to one of our regional branches (depending from and to what destination the transportation is required).
We use Western Union service to fasten the process of payment delivery – this I an instant money transfer service, and the money you sent is available for the receiver immediately.
As this is a part-time job position – you will get 2 payments a week to deal with during the approbation period and then up to 3-4 payments a week once we sign up a working agreement with you. Once you get some experience, you will probably need less than 1,5 hours to finish the whole task.
We offer that for the approbation period for the incoming customer payments you either use the existing bank account of yours or open a separate bank account for the company needs (the amount of each payment on the trial period will not exceed 10000 usd). Once we sign up a long-term working agreement with you, we will assist you in opening a business account for the company payments as we will expect more payments of larger amounts to be arranged for you to deal with. The business account takes some time and effort to be opened, and so that not to lose time (as we are just going to test each other) we advice to start with some private account first.
The approbation period lasts for 2 weeks, which allows both of us make sure we are comfortable to deal with each other. We will sign up a pre-contract agreement with you, which will be valid through the approbation period only. Once the approbation period has gone through successfully, we will be happy to sign up a long-term working agreement for part-time employment on a regular basis with you. Some of our lawyers come to the US every 1-2 months, so once a lawyer comes to the USA, we will arrange a meeting for you, for all the papers to be signed up.
This position offers excellent benefits and basic salary of $2000 a month, along with long term career progression opportunity. Apart from a basic salary, we also offer you a 10% commission out of each project you are dealing with, so that to encourage you to deal with more payments and keep your interest in finishing any new coming task in shortest possible dates.
Once you get more experienced and are able to come with your duties easily, you will be offered to take more responsibility on a position. Experienced managers normally do all the arrangements regarding new coming customer orders themselves – communicating with the customers and regional branches, making lists of transportations, authorizing each new customer order with the company Head Office, dealing with the payments and sending them to the final destination. These responsibilities involve more time to be spent, but as well higher earnings. For all the business calls to go through successfully, you will be equipped with an iPhone. As well we will cover your international call expenses.
If you have any questions, please, do not hesitate to e-mail us.
We are looking forward to hearing from you ASAP.
