optima 49 dual flush

Joined
28 Feb 2004
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United Kingdom
I have recently had a new toilet fitted using the above flush. There appears to be 2 problems with it.
1. There is only 1 flush duration. The small button on top does not appear to work. When pressed the surrounding large part of button also goes down.
2. Every so often we get a 'gurgling' noise like trapped air escaping.
A friend fitted the loo for us and is not sure what to do.
Any help appreciated. cheers
 
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