Quick question for any window fitters. I got this card posted through my letterbox after complaining about being unable to close our front door on a new build (black uPVC). This first occured back in march when it was 14c outside and now happens basically daily between 9am and 10pm if we open the door.
It states the pvc will expand upto 2.4cm and it's perfectly natural and once the sun sets I can basically shut my door again. In extreme circumstances I can damp it down with a towel....
Is this correct and does that alleviate them from any responsibility as a problem that needs attention.
I'm a automotive manufacturer machine designer at the moment but trained degree wise as a vehicle designer, if in either role I allowed a vehicle to leave the factory where you couldnt shut an open door in direct sunlight I would expect a huge recall and to be sacked, how have they managed to make this **** a standard?
Honestly shocked at the gall of suggesting it's ok that a door cant shut. It's literally it's only function.