Hi,
Have had brand new central heating system fitted with a ravenheat csi85. There are some problems so far with heating and water. I have a sirus wireless thermostat fitted too. The problems are as follows:
1. When heating is on and set to the thermostat the boiler cuts out prior to the temperature on the thermostat being reached.
2. When heating is on radiators loose heat mainly from the bottom of the rad. This seems to happen to different radiators at different times so 7 out of 8 rads may be red red hot but one will be hottish at the top and cold/warm at the bottom.
3. When the heating is off the hot water only runs luke warm.
This boiler was only commissioned 2 weeks ago so not sure what could be wrong. The pipes also bang when warming up/cooling down and sometimes when running at a very high temp setting on the wireless thermostat. All rads bar the bathroom towel rail are fitted with trv's.
My installer has been back once and claims things are now OK and that the creaking/banging will go in time. I have had Ravenheat out once and they fixed something (this was dealt with between the installer and the engineer as weirdly despite me owning the boiler they would only deal with the installer!!
Anyway, what should I do, what do you reckon is wrong and who should I be moaning to Ravenheat or the installer?
Thanks for any help in advance
Paul
Have had brand new central heating system fitted with a ravenheat csi85. There are some problems so far with heating and water. I have a sirus wireless thermostat fitted too. The problems are as follows:
1. When heating is on and set to the thermostat the boiler cuts out prior to the temperature on the thermostat being reached.
2. When heating is on radiators loose heat mainly from the bottom of the rad. This seems to happen to different radiators at different times so 7 out of 8 rads may be red red hot but one will be hottish at the top and cold/warm at the bottom.
3. When the heating is off the hot water only runs luke warm.
This boiler was only commissioned 2 weeks ago so not sure what could be wrong. The pipes also bang when warming up/cooling down and sometimes when running at a very high temp setting on the wireless thermostat. All rads bar the bathroom towel rail are fitted with trv's.
My installer has been back once and claims things are now OK and that the creaking/banging will go in time. I have had Ravenheat out once and they fixed something (this was dealt with between the installer and the engineer as weirdly despite me owning the boiler they would only deal with the installer!!
Anyway, what should I do, what do you reckon is wrong and who should I be moaning to Ravenheat or the installer?
Thanks for any help in advance
Paul