Replacing Intellisense alarm battery

[sparkymarka]

Sounds like a stalled panel if no mains or day light …seem the 700l/800l panels do this in a power cut with a faulty battery
as above post picture of keypad

 

[IAH123]

Mains light should be lit if mains power on,if off you are on battery back up.
What are rest is fine ?
Is the tamper trb light lit ?
Just say exactly what leds are lit up or take photo of keypad so we can see.
You need to tell us the answers to our questions,so we can advise you.
The rest is fine means nothing to us.

all of the circled lights are not lighting up.
the numbers are lighting up.

 

[sparkymarka]

Power down , battery and AC , power back up , should have kept the your code but if not the default is 1234 ….you need to do this at the main control panel

 

[IAH123]

Power down , battery and AC , power back up , should have kept the your code but if not the default is 1234 ….you need to do this at the main control panel

ok cool

i'll get some pictures tomorrow to help