Hi all
I've had a new shower fitted in my ensuite (complete job, new tray, tiles, enclosure etc) which leaks from both corners . My fitter came back twice to add more silicone and I expressed concern at the time that there was silicone on the inside of the enclosure where the wall channels meet the tray, which from my research was is known to cause leaks (he kept adding extra silicone inside and outside). I also pointed out the instructions say to seal outside only. He replied that they throw instructions away and don't follow them as they're never right, which I wasn't impressed by, particularly as his 'right' way clearly hasn't worked...
Anyway the leak continues so I've told him I want him to dismantle the enclosure and start again, and do it according to the instructions this time, and he's agreed.
I was just wondering if anyone had any general advice on what I need to make sure is done this time to ensure no corners are cut (I know this isn't a DIY question but I feel like it partially is since I'm having to look out for things myself!). I'm guessing this can't be done in a day as the areas need to dry after the old silicone is removed before resealing? I also want to check the tray was siliconed to the tiles past where the enclosure sits as I've heard this can also be the issue.
Also - the instructions say to seal only on the outside both horizontally and vertically, but I know a lot of people seem to recommend sealing vertically inside too. What do you think? They did seal vertically on the inside before and he also said there's a bed of silicone behind the wall channels - but again the instructions don't say to do this.
Instructions here for reference:
https://ctb.co.uk/files/c0383-a00-01-quadrant-confirmed.pdf
Thanks!
I've had a new shower fitted in my ensuite (complete job, new tray, tiles, enclosure etc) which leaks from both corners . My fitter came back twice to add more silicone and I expressed concern at the time that there was silicone on the inside of the enclosure where the wall channels meet the tray, which from my research was is known to cause leaks (he kept adding extra silicone inside and outside). I also pointed out the instructions say to seal outside only. He replied that they throw instructions away and don't follow them as they're never right, which I wasn't impressed by, particularly as his 'right' way clearly hasn't worked...
Anyway the leak continues so I've told him I want him to dismantle the enclosure and start again, and do it according to the instructions this time, and he's agreed.
I was just wondering if anyone had any general advice on what I need to make sure is done this time to ensure no corners are cut (I know this isn't a DIY question but I feel like it partially is since I'm having to look out for things myself!). I'm guessing this can't be done in a day as the areas need to dry after the old silicone is removed before resealing? I also want to check the tray was siliconed to the tiles past where the enclosure sits as I've heard this can also be the issue.
Also - the instructions say to seal only on the outside both horizontally and vertically, but I know a lot of people seem to recommend sealing vertically inside too. What do you think? They did seal vertically on the inside before and he also said there's a bed of silicone behind the wall channels - but again the instructions don't say to do this.
Instructions here for reference:
https://ctb.co.uk/files/c0383-a00-01-quadrant-confirmed.pdf
Thanks!