A few of our double glazed windows are struggling to open or close.
The problem being is the bottom roller cam seems to have worked loose from the handle and drops. So when the window is open it drops and the metal lock mechanism hit the window frame and the window will not close. If i press it up with my hand to close the window it will drop whilst closed and therefore very hard to get the window open again
Is the lock mechanism broke?
First image you can see the lock mechanism has dropped.
The problem being is the bottom roller cam seems to have worked loose from the handle and drops. So when the window is open it drops and the metal lock mechanism hit the window frame and the window will not close. If i press it up with my hand to close the window it will drop whilst closed and therefore very hard to get the window open again
Is the lock mechanism broke?
First image you can see the lock mechanism has dropped.