Hello all,
I need some advice/help from you experts.
I am a building contractor who got a job of sanding & staining floorboards in an old Victorian house.
I am no decorator, so I got my decorator we use to do job. He sanded floor then unknown to me at the time used Ronseal exterior wood stain. The customer found out & contacted Ronseal who stated under no circumstances should this stain be used on any floors including internal floors.
The customer now wants their deposit back or to restrip floors as it is not sure how it will wear.
Spoke to decorator he says he has his own floors done with this at home & it has been down for 10 years.
Thanks for any ideas.
I need some advice/help from you experts.
I am a building contractor who got a job of sanding & staining floorboards in an old Victorian house.
I am no decorator, so I got my decorator we use to do job. He sanded floor then unknown to me at the time used Ronseal exterior wood stain. The customer found out & contacted Ronseal who stated under no circumstances should this stain be used on any floors including internal floors.
The customer now wants their deposit back or to restrip floors as it is not sure how it will wear.
Spoke to decorator he says he has his own floors done with this at home & it has been down for 10 years.
Thanks for any ideas.