latest update, spoke to a very helpful guy. "sorry about all that ive got it put on to one of the bulk lorries. if you put a note on the door i will speak to him and hje will leave it where you want it left. should be with you by midday" I phone at 3 as its still not here, "oh its on the lorry it will definetly be with you today, he will be on the road till 7. Oh and here is the tracking number for it."
Guess what........and the tracking number doesnt work on the website.
good isnt it.
On a side issue i went into the main post office today which i normally avoid as there is always a massive que out of the door. Went in and there was only two people there. Hooray i thought. One lady was getting some foreign currency.
counter staff "do you need travel insurance?"
customer "no i go there a lot im all sorted for all that"
counter staff " what about medical cover"
customer "no im sorted"
counter staff "what about hire cars"
customer "no i go there all the time i dont need anything"
counter staff "oh ok, what about some other kind of insurance (cant recall what it was"
At this point the customer picked up her stuff and walked out.
i go to the counter to post a large letter......."anything else sir? do you need any envelopes"
AHHHHHHHHHHHHH! no i just came in here to post a bloody letter which you will probably lose (as you lost two quotes this week and have made me look a pratt in front of two customers asking where their quote is) i dont want anything else apart from a bloody stamp from this post office.......(didnt actually say that but i thought it)
I then thought by being pushy trying to sell extra stuff, how many customers are they actually losing by being pushy and also by customers walking out the door because they are fed up waiting?
Guess what........and the tracking number doesnt work on the website.
good isnt it.
On a side issue i went into the main post office today which i normally avoid as there is always a massive que out of the door. Went in and there was only two people there. Hooray i thought. One lady was getting some foreign currency.
counter staff "do you need travel insurance?"
customer "no i go there a lot im all sorted for all that"
counter staff " what about medical cover"
customer "no im sorted"
counter staff "what about hire cars"
customer "no i go there all the time i dont need anything"
counter staff "oh ok, what about some other kind of insurance (cant recall what it was"
At this point the customer picked up her stuff and walked out.
i go to the counter to post a large letter......."anything else sir? do you need any envelopes"
AHHHHHHHHHHHHH! no i just came in here to post a bloody letter which you will probably lose (as you lost two quotes this week and have made me look a pratt in front of two customers asking where their quote is) i dont want anything else apart from a bloody stamp from this post office.......(didnt actually say that but i thought it)
I then thought by being pushy trying to sell extra stuff, how many customers are they actually losing by being pushy and also by customers walking out the door because they are fed up waiting?