Hi our fridge freezer is on its own mcb and recently it has started to trip it,
So I contacted a no fix no fee repair company called repair care they sent an engineer out to check it ,he disconnected the heating elements and it still tripped so without taking the back off said it was the compressor which had to be authorised by repair care
Before he could order a new one, 3 weeks later after numerous calls he returned took the back off cut the pipes leading from the compressor and then said it needs an expansion bulb ,he left and said he would ask repair care to order one .Another 3 weeks
Passed and I have had an email from repair care saying they cannot source the part and will cancel the repair as per there terms and conditions.I rang them and said the engineer needs to return to reconnect the pipes to the compressor so I can get a second opinion to which they replied it might not be possible for him to do that
Is that actually legal that he can leave it in bits and what is an expansion bulb
The model number is RS21NCNS
Any advice appreciated.
So I contacted a no fix no fee repair company called repair care they sent an engineer out to check it ,he disconnected the heating elements and it still tripped so without taking the back off said it was the compressor which had to be authorised by repair care
Before he could order a new one, 3 weeks later after numerous calls he returned took the back off cut the pipes leading from the compressor and then said it needs an expansion bulb ,he left and said he would ask repair care to order one .Another 3 weeks
Passed and I have had an email from repair care saying they cannot source the part and will cancel the repair as per there terms and conditions.I rang them and said the engineer needs to return to reconnect the pipes to the compressor so I can get a second opinion to which they replied it might not be possible for him to do that
Is that actually legal that he can leave it in bits and what is an expansion bulb
The model number is RS21NCNS
Any advice appreciated.