Had a few 30 year old double glazed windows replaced on Friday with new equivalents and today, whilst cleaning them, I've noticed small scratches on the inner panes of some of the new windows. Difficult for me to explain the severity of the scratches in words but one is deep-ish and 1cm long and the others are finer but several cm long. Even the finer scratches are visible from inside (against a mid-to-dark background outside) when standing 3 or 4 metres back from the window. I can feel the scratches when running a fingernail across them too.
I've never seen any scratches on the old windows even when carrying out really thorough cleans over the years. I should also say that I wasn't even looking for scratches on the new window glass, I was just removing traces of silicon sealant (or whatever it was) and the scratches were obvious enough to catch my eye.
Am I being unreasonable to expect blemish-free glass in my new windows or is some scratching generally excepted now-days? I would have expected the frames to be more easily scratched than the glass but they're in perfect order.
Would appreciate opinions, thanks.
I've never seen any scratches on the old windows even when carrying out really thorough cleans over the years. I should also say that I wasn't even looking for scratches on the new window glass, I was just removing traces of silicon sealant (or whatever it was) and the scratches were obvious enough to catch my eye.
Am I being unreasonable to expect blemish-free glass in my new windows or is some scratching generally excepted now-days? I would have expected the frames to be more easily scratched than the glass but they're in perfect order.
Would appreciate opinions, thanks.