I’m on my 3rd triton concentric mixer shower in 10years, basically the same model, exposed thermostatic jobbie, current one is a Verne, previous one was a Dart. Temperature selection just seems to stop working after a couple of years, I can’t see any issues with water pressure, other thermostatic shower (bristan bar mixer) has been fine. This time I kept the receipt and bothered to register the shower, and got triton coming out next week. They’ve reiterated to me several times that if they find it’s the installation at fault, they won’t touch it and will charge me £85.
Just wondering what others experience are of these situations and what is likely to constitute “bad installation” - it’s correctly connected to the supply, inlet filters installed, temperature preset button set correctly etc ... not sure how else you can install a mixer valve wrongly?
I’m crossing my fingers they’ll just fix it, but something tells me I’m going to get an excuse and a bill.
Just wondering what others experience are of these situations and what is likely to constitute “bad installation” - it’s correctly connected to the supply, inlet filters installed, temperature preset button set correctly etc ... not sure how else you can install a mixer valve wrongly?
I’m crossing my fingers they’ll just fix it, but something tells me I’m going to get an excuse and a bill.