We hear a lot about people concerned that some suppliers may be trying to 'force' smart meters onto their customers, even if the customers don't want them.
I've just been looking at my online account (with E.ON) and was presented with an offer essentially saying that if I asked them very nicely they might consider offering me the privilege of having a smart meter installed, but went on to add that it was not a foregone conclusion that they would be able to action my request. They say...
Kind Regards, John
I've just been looking at my online account (with E.ON) and was presented with an offer essentially saying that if I asked them very nicely they might consider offering me the privilege of having a smart meter installed, but went on to add that it was not a foregone conclusion that they would be able to action my request. They say...
For E.ON customers, we'll run a personal eligibility check when you go to book your smart meter appointment to see if we can install a smart meter in your home. Whilst we continue to roll out our smart meters across Great Britain, some restrictions may apply, with smart not available if you just get your gas from us. We'll install your meters subject to:
- Pre-install checks
- Safe access to your meters
- Signal availability
- Payment method or account status
- Other temporary metering restrictions
Kind Regards, John