SMEG dishwasher - detergent dispenser not opening

Joined
16 Feb 2010
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Location
Edinburgh
Country
United Kingdom
my SMEG dishwasher has 2 faults: (1) the detergent is not being used, I think due to the detergent dispenser not automatically opening during the cycle. (2) the dishes on the top rack are never dry. Can anyone help??
 
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