I am hoping someone out there can help me with my telephone problem. When someone phones, at both ends there is a very slight ring and then nothing. However the connection is still there but most people don't realise that and assume they have lost the connection. I have tested the line in the master socket and line is OK. I have checked all wiring is secure in the NTE5 master socket and all is secure. The master socket is in a cupboard and it could have been knocked. Could the capacitor have been damaged. Any ideas of what the problem might be. I was going to purchase a new NTE5 master socket but thought I would check with everyone first.