I hope this is the right category for this. We have an upright Vax carpet cleaner which has been brilliant. However, the foam filter sock fell apart and I took it out. I am wondering if this has had anything to do with the machine going wrong. Now in use, water spurts out from underneath the machine and it can't suck it back in quickly enough. Also the hand held applicator has stopped pumping water. Any advice welcome or move this post if it has another place. Thanks.