hi.... last February my energy supplier debited two energy bills on the same day and it was taken out of my bank. When I queried this they said they would credit the amount of one bill back into my bank. I only found this out the other day when checking my energy usage for last year. I checked my bank transactions and the money for the two bills was taken out on the same day. I checked later dates but found no money credited back to me. I have been in touch with my energy company and they say the money was credited back into my account. I contacted my bank and they checked and could find no credited amount in my account. I am now waiting to hear from my energy supplier who will re-check. Does anyone know how I stand in tis situation.
cheers
mickcoulson
cheers
mickcoulson