Hi,
My first post and it's a traumatic one!
So my builder installed a brand new Vaillant ecotek 824 and during my first real use of it (a hot laundry wash) it sprung a pressurised leak (more like a spray) and dumped a heap of water on the brand new kitchen and the flat below.
Turns out the rubber ring (washer?) between the aqua sensor and a pipe didn't hold properly (was still intact though seemed to have been pushed out slightly). All the water also killed the fan which was replaced by a Vaillant repairman.
Now, the new rubber ring has given way too - again looks like its been pushed out of the position it was sealing. Luckily I caught it within 20 seconds so no damage this time. The thing is, this time the unit wasn't on and was even turned off at the wall. Also, because they never adequately explained how it happened the first time and because I haven't been living in the place I'd been keeping the mains water off. I'd only had the mains back on for 2 hours before the newest leak.
So any ideas / suggestions on what this may be?
Thanks!
My first post and it's a traumatic one!
So my builder installed a brand new Vaillant ecotek 824 and during my first real use of it (a hot laundry wash) it sprung a pressurised leak (more like a spray) and dumped a heap of water on the brand new kitchen and the flat below.
Turns out the rubber ring (washer?) between the aqua sensor and a pipe didn't hold properly (was still intact though seemed to have been pushed out slightly). All the water also killed the fan which was replaced by a Vaillant repairman.
Now, the new rubber ring has given way too - again looks like its been pushed out of the position it was sealing. Luckily I caught it within 20 seconds so no damage this time. The thing is, this time the unit wasn't on and was even turned off at the wall. Also, because they never adequately explained how it happened the first time and because I haven't been living in the place I'd been keeping the mains water off. I'd only had the mains back on for 2 hours before the newest leak.
So any ideas / suggestions on what this may be?
Thanks!