Dear all,
I have a Veritas Excel alarm with 1 front door contact (Zone 1) and 5 PIRs (Zones 2 -6).
I set the alarm (with the front door closed) before walking past the corridor PIR (Zone 2), opening the front door, walking out of the house and then closing and locking the door.
All’s fine.
However, when I open the front door, there’s no chirping/entry beeps (i.e. it’s as though the magnetic contact is not working or breaking the circuit) and when I enter the house I’m detected by the corridor PIR which in turn sets off the alarm (I know it’s the corridor PIR which detects me as ‘Zone 2’ shows up on the keypad).
Am I correct in assuming it’s a problem with the magnetic door contact (which is maybe stuck in the ‘closed circuit’ position?). Can I just replace the magnetic contact with one of these (http://www.screwfix.com/p/tate-door-window-wired-magnetic-surface-contact/65547?kpid=65547&cm_mmc=Google-_-Product%20Listing%20Ads-_-Sales%20Tracking-_-sales%20tracking%20url&gclid=CP6A6PH45L0CFczItAodxCYARw)? I originally installed the alarm (somehow!) two or more years ago and therefore know how everything is wired up – I’m just not an expert on alarm systems!
I haven’t yet tried ‘a walk test’ – will this tell me if Zone 1 (the door contact is at fault?). Should I do this before anything else?
Finally, if the magnetic contact is at fault how can I replace it without setting off the alarm (i.e. because of the tamper wires etc)…can I somehow put the alarm in ‘engineer’s mode’ (I know the code) and then replace the contacts? (Probably a really stupid question but…Do I have to turn the power off to the alarm? Both mains and battery?)
Apologies for all the questions and thanks in advance for any help!
I have a Veritas Excel alarm with 1 front door contact (Zone 1) and 5 PIRs (Zones 2 -6).
I set the alarm (with the front door closed) before walking past the corridor PIR (Zone 2), opening the front door, walking out of the house and then closing and locking the door.
All’s fine.
However, when I open the front door, there’s no chirping/entry beeps (i.e. it’s as though the magnetic contact is not working or breaking the circuit) and when I enter the house I’m detected by the corridor PIR which in turn sets off the alarm (I know it’s the corridor PIR which detects me as ‘Zone 2’ shows up on the keypad).
Am I correct in assuming it’s a problem with the magnetic door contact (which is maybe stuck in the ‘closed circuit’ position?). Can I just replace the magnetic contact with one of these (http://www.screwfix.com/p/tate-door-window-wired-magnetic-surface-contact/65547?kpid=65547&cm_mmc=Google-_-Product%20Listing%20Ads-_-Sales%20Tracking-_-sales%20tracking%20url&gclid=CP6A6PH45L0CFczItAodxCYARw)? I originally installed the alarm (somehow!) two or more years ago and therefore know how everything is wired up – I’m just not an expert on alarm systems!
I haven’t yet tried ‘a walk test’ – will this tell me if Zone 1 (the door contact is at fault?). Should I do this before anything else?
Finally, if the magnetic contact is at fault how can I replace it without setting off the alarm (i.e. because of the tamper wires etc)…can I somehow put the alarm in ‘engineer’s mode’ (I know the code) and then replace the contacts? (Probably a really stupid question but…Do I have to turn the power off to the alarm? Both mains and battery?)
Apologies for all the questions and thanks in advance for any help!