Visonic Powermax - low PIR battery

[busydad]

Morning all,

I've had a couple of PIR low battery 'Trouble' notifications of late. Replaced both without any issue.

However my living room sensor is displaying the low battery warning on the panel again (only replaced about 3 weeks ago).

It's not the battery as have tried swapping with another sensor and the warning stays for the living room sensor. I've left the battery out for a few mins and doesn't resolve.

I've read that you can remove the sensor and add in again, but need the installer code which I don't have (tried default and my own code).

Other than calling out the installer (reluctant to do as will likely need a new panel battery soon given the time since last replaced, so don't want two call out charges in quick succession!), is there anything else I can do? Will it cause a problem if I do nothing for now?

Getting a bit frustrated with the system as lived in this house for just over two years and this would be the third call out. Would prefer something lower maintenance!

Thanks

 

[secureiam]

Don't these panels have two engineers code a master engineer and a sub?
often find Master engineer has been changed but not the sub engineer.

The sub engineers can do pretty much anything you would need to do.

2 years for he panel battery seems very short, was it already installed?
Was the panel battery low when you moved in? or was it some time after living there, or was it after a power cut?

 

[busydad]

Had to change panel and siren battery 2 months after moved in Nov 17 (just unlucky I guess). Then had to replace panel battery again in Nov 18. I actually queried this with installer but said it can happen.

I can't see anything about a sub engineer code, just user and installer.

 

[secureiam]

sorted sub eng code worked