Well done Deva Tap Co Ltd

[Moss5]

I bought a shower tap from Wickes 3-years ago, supplied by: -
http://www.devatap.com/default.asp
It has developed a slight drip when off, so I phoned the help line for the price of an 'O' ring repair kit.
The lady insisted that their products are guaranteed for 5-years and is sending replacement internals, free-of-charge.
No proof-of-purchase required. How's that for impressive service!

 

[timbalcombe]

I'm getting same thing from torbeck and screwfix.
Torbeck sipon is leaking , I sent them an email, they're sending me a new part. Bought a socket converter from screwfix, one switch broke, emailed them they sent a replacement no quibbles!