I have a 5-year old Dell pc, with little pc tech. knowledge. 3 days ago I connected a Umax Astra 610s scaner given by a friend and since then the pc opens in Safe mode majority of the times.
The problem persists even after deleting the programmes from the 'programmes menu' as this does not appear in the 'add/remove' menu.
Sometimes the start up menu appears and after selecting Normal mode, it open in safe mode.
Sometimes the message 'C: windows\system\Umm32rxd:missing or unable to read ' , appears and the pc shuts off after a few seconds if I do not 'press any key' command which appears with it.
I also tried to follow article 306615 (The computer always starts in safe mode) in the microsoft windows website (when ever the windows open in normal mode),but the problem persists.
Could someone please help. Thanks
Joe
The problem persists even after deleting the programmes from the 'programmes menu' as this does not appear in the 'add/remove' menu.
Sometimes the start up menu appears and after selecting Normal mode, it open in safe mode.
Sometimes the message 'C: windows\system\Umm32rxd:missing or unable to read ' , appears and the pc shuts off after a few seconds if I do not 'press any key' command which appears with it.
I also tried to follow article 306615 (The computer always starts in safe mode) in the microsoft windows website (when ever the windows open in normal mode),but the problem persists.
Could someone please help. Thanks
Joe