Yale Door Contacts (HSA6010) - both died?? (plus one other thing)

[s79]

Hi all,
I have a Yale HSA6400 wireless system, and I had a HSA6010 door contact for the front door which was working fine up until a few months ago. Now...i cant exactly remember why i attempted to change the battery on it.. the flashing LED perhaps? But anyway I changed it to a Duracell, and it did not work, but then found there are issues with Duracell batteries, so tried a GP battery still no joy.

Now my (kinda silly) question is, what indicates it is actually working!!? I've put the system into walkthrough mode, tried to trigger it by opening the door and tried using the test button, but nothing.

It also no longer activates the door open chime.

And probably most importantly, there is no LED activity at all no matter what i do!

Is it worth remove this device id from the system set-up then re-adding it?? I can't see that making a difference though?

Now the other thing is that i had a second door contact for the back door, this is displaying the same symptoms! I.e. tested with a new GP battery and not LED activity at all, but surely they can't both just stop working. Are they prone to fail??

One final thing, was that this back door contact was on a UPVC door, and when it was actually "working" (i.e. LED activity) it did not trigger when the door was opened. Apparently there are issues on UPVC doors??? It did work fine however when door was a wooden one . This door is a good 20-25 meters away from the control panel btw.

 

[s79]

Oh forgot to add...RE the back door contact, I understand UPVC type doors have aluminium construction, and that's why they affect the door contacts? Is that right? And i also read somewhere that that replacing the contact magnet with a more stronger Neo(something??) type magnet might help???

 

[bernardgreen]

UPVC type doors have aluminium construction, and that's why they affect the door contacts?

The aluminium can absorb some of the power from the wireless transmitter and thus reduce the distance the signal can travel before it too weak for the panel to receive it.

But in your case with no LED activity on the sensors they may indeed be dead. That said they "go to sleep" after sending a message so test them again but leave a few minutes between between each opening and closing of the door to allow the device enough time to wake up. They go to sleep to save power and thus prolong battery life.

 

[sparkymarka]

On a door contact ? Try again Bernard , the sleep issue is only on pirs

 

[bernardgreen]

On a door contact ? Try again Bernard , the sleep issue is only on pirs

Then the alarm system I saw where the door contacts did sleep could not have been a Yale system.