Zanussi 14791w

[Hull2]

Can anybody help me fix a Zanussi 14791w washing machine?
The pump does not appear to be working, but I think the machine needs a reset code that I have not got.
A engineer came round two weeks ago and fixed it in seconds by pushing a few buttons but he would not tell me the code.

Can someone enlighen me as to progress please as I am desperate!

 

[Leccy758]

The only re-set I know on zanussi machines is holding down the start button for about 5 secs or the reset one that some have.

No engineer codes for the PCB with just a few button presses.

Have you cleaned out the filter and does the pump impellor turn freely (jerks every quarter turn are usual)

 

[Hull2]

Thanks the last engineer who came appeared to hold down the start button whilst going through the whole cycle, not exactly sure but anyhelp appriciated.

 

[Leccy758]

Ok he might have run the engineer test program which brings up last fault and tests each componant.

Have you checked the pump and filter. Bottom right hand side of machine.

If the impellor is stuck it will not drain

 

[Hull2]

Thanks again, the Impellor is free, the problem is the machine will not even fill up. The motor just buzzes.
I don't think the motor is at fault although I am no expert!
Just no water pumping through.
Thanks for your help.

 

[Leccy758]

Ok first thing the machine should do is a short drain
Then a fill

Does it do the short drain pump operation then start buzzing

Remove the top and is the buzzing from the back left (fill valves) if so check to see if water is getting to the machine (lots of frozen pipes at mo).

Worth checking motor brushes as well as on odd occasions worn brushes can cause problems with other parts.