Hi, I'm really hoping someone can help me!
I bought a tabletop dishwasher from Argos just over 3 months ago, but last week water started leaking out of the bottom of it. I got Argos to send out a plumber as it's obviously still under warranty, but this morning when the plumber came he said he couldn't look at the leak as the dishwasher wasn't properly plumbed in, and he wouldn't touch it until that was fixed!
He said that the problem was with the hose going into the back of the machine. This was done by a plumber (but not one provided by Argos). At the moment it's coming up through a hole in the kitchen counter and then going straight into the machine. But he says the water supply should be going DOWN into the machine and not UP, which I don't understand at all. He then suggested that it would only really work properly if I removed the shelves under the sink and installed it under there, which would totally defeat the purpose of a table-top machine!
But he'd clearly never seen a tabletop dishwasher before, and if he's talking rubbish I don't want to have to pay a call-out charge for another plumber to tell me that!
(I should also say we had an older version of the same machine for a year, plumbed in exactly the same way, and it worked fine, we only replaced it as a hinge on the door came off just after the warranty expired, and it cost less to buy a new one that fix it! )
Any help would be very much appreciated!
I bought a tabletop dishwasher from Argos just over 3 months ago, but last week water started leaking out of the bottom of it. I got Argos to send out a plumber as it's obviously still under warranty, but this morning when the plumber came he said he couldn't look at the leak as the dishwasher wasn't properly plumbed in, and he wouldn't touch it until that was fixed!
He said that the problem was with the hose going into the back of the machine. This was done by a plumber (but not one provided by Argos). At the moment it's coming up through a hole in the kitchen counter and then going straight into the machine. But he says the water supply should be going DOWN into the machine and not UP, which I don't understand at all. He then suggested that it would only really work properly if I removed the shelves under the sink and installed it under there, which would totally defeat the purpose of a table-top machine!
But he'd clearly never seen a tabletop dishwasher before, and if he's talking rubbish I don't want to have to pay a call-out charge for another plumber to tell me that!
(I should also say we had an older version of the same machine for a year, plumbed in exactly the same way, and it worked fine, we only replaced it as a hinge on the door came off just after the warranty expired, and it cost less to buy a new one that fix it! )
Any help would be very much appreciated!