I am desperate for help with a problem I am having with my hot water system and would appreciate any advice or suggestions?
I have a hot water system that consists of an immersion heater element that is into the top of a hot water tank for the hot water in my house (I have no boiler or central heating).
5 days ago it stopped working so I called a plumber. The plumber has now replaced the hot water tank as the old one was leaking, and fitted the new tank with a brand new immersion element (27") and thermostatic control. Unfortunately, I have had to have the plumber back 7 times over the past 4 days since fitting this tank/immersion as I still do not have hot water.
After leaving the water to heat up in the tank for over 1 hour+ when you put your hand under the tap it is red-hot, but if I try to fill the bath it starts off hot but then after a minute or so it goes Luke-warm and then cold (giving me only about 2 inches of hot water..).
The plumber has replaced the thermostat (twice) and then today he replaced the immersion heater element with a new one - but yet the problem is still the same.
During the last few days we have tried to change the water temperature by turning the temperature up on the small dial on top of the thermostat on the immersion element, but if it's turned up too far the small reset button pops out to disable it - and if its set even just slightly under that point then the water doesn't get hot enough...?
Both myself and the plumber are scratching our heads as we cannot understand what is happening. I have even paid extra to get an electrician in and he has checked all of the wiring from the fuse box up to the immersion heater and also checked the voltage directly to the unit and says all is fine - so I am desperate for someone to try to offer any advice as to what is wrong here..
A family member mentioned that he had had a similar issue some years ago where the thermostat that was put in his tank was causing the same problem (not enough hot water) and he says the plumber changed it as he said he had put the wrong one in (he said he should have put a thermostat for 'hard' water rather than then one had put in - for 'soft' water).. Is this true and you have to have a thermostat for either 'hard' or 'soft' water?
I really would appreciate any help and advice on this as it's driving us all crazy!
Mike
I have a hot water system that consists of an immersion heater element that is into the top of a hot water tank for the hot water in my house (I have no boiler or central heating).
5 days ago it stopped working so I called a plumber. The plumber has now replaced the hot water tank as the old one was leaking, and fitted the new tank with a brand new immersion element (27") and thermostatic control. Unfortunately, I have had to have the plumber back 7 times over the past 4 days since fitting this tank/immersion as I still do not have hot water.
After leaving the water to heat up in the tank for over 1 hour+ when you put your hand under the tap it is red-hot, but if I try to fill the bath it starts off hot but then after a minute or so it goes Luke-warm and then cold (giving me only about 2 inches of hot water..).
The plumber has replaced the thermostat (twice) and then today he replaced the immersion heater element with a new one - but yet the problem is still the same.
During the last few days we have tried to change the water temperature by turning the temperature up on the small dial on top of the thermostat on the immersion element, but if it's turned up too far the small reset button pops out to disable it - and if its set even just slightly under that point then the water doesn't get hot enough...?
Both myself and the plumber are scratching our heads as we cannot understand what is happening. I have even paid extra to get an electrician in and he has checked all of the wiring from the fuse box up to the immersion heater and also checked the voltage directly to the unit and says all is fine - so I am desperate for someone to try to offer any advice as to what is wrong here..
A family member mentioned that he had had a similar issue some years ago where the thermostat that was put in his tank was causing the same problem (not enough hot water) and he says the plumber changed it as he said he had put the wrong one in (he said he should have put a thermostat for 'hard' water rather than then one had put in - for 'soft' water).. Is this true and you have to have a thermostat for either 'hard' or 'soft' water?
I really would appreciate any help and advice on this as it's driving us all crazy!
Mike