Here we go again 'happy as can be' Pillar to post!
Installed electric shower for customer. Found to be faulty. Customer doesn't want Triton to come out to repair - wants a replacement new one. Fine.
Get back to supplier (on-line). Can't return it as it's been fitted, manufacturers problem.
Get back to manufacturer. We can repair but not replace - suppliers problem.
Back to supplier telling them no mention of 'if an appliance is fitted you cannot return it' in the T&C's. How else would I have known it was faulty!
Blooming game of Ping Pong
Installed electric shower for customer. Found to be faulty. Customer doesn't want Triton to come out to repair - wants a replacement new one. Fine.
Get back to supplier (on-line). Can't return it as it's been fitted, manufacturers problem.
Get back to manufacturer. We can repair but not replace - suppliers problem.
Back to supplier telling them no mention of 'if an appliance is fitted you cannot return it' in the T&C's. How else would I have known it was faulty!
Blooming game of Ping Pong