- Joined
- 11 Jan 2004
- Messages
- 42,858
- Reaction score
- 2,664
- Country
Am unfortunately claiming this.I am on long-term sick leave.
Appalled that you have to:
ring an 0845 number (saynoto0870 had no alternative) thus generating £££'s for the Govt.
enter your DOB and NI number then get asked for it again when talking to the call centre battery chicken: what's the point of entering it in the first place?
This takes forever, along with the wait to speak to a chicken, as they have so few chickens on duty they cannot service everyone.
When you get to talk to someone about your benefit, you find out that despite being electronically sent "direct" to your bank account, it takes three full days to clear a payment into your account.
When you are literally scraping the bottom of the barrel and buying economy lines through necessity not choice, it all adds up to a stressful afternoon. I said in the conversation that I hoped it was being recorded and would be chosen for scrutiny by the chicken's superiors. That way, they might reconsider this 3 day delay.
Apparently, I don't qualify for an emergency payment: maybe I haven't annoyed them enough yet.
Appalled that you have to:
ring an 0845 number (saynoto0870 had no alternative) thus generating £££'s for the Govt.
enter your DOB and NI number then get asked for it again when talking to the call centre battery chicken: what's the point of entering it in the first place?
This takes forever, along with the wait to speak to a chicken, as they have so few chickens on duty they cannot service everyone.
When you get to talk to someone about your benefit, you find out that despite being electronically sent "direct" to your bank account, it takes three full days to clear a payment into your account.
When you are literally scraping the bottom of the barrel and buying economy lines through necessity not choice, it all adds up to a stressful afternoon. I said in the conversation that I hoped it was being recorded and would be chosen for scrutiny by the chicken's superiors. That way, they might reconsider this 3 day delay.
Apparently, I don't qualify for an emergency payment: maybe I haven't annoyed them enough yet.