Hi guys just looking for some advice
I moved into my new flat in feb
about a month ago I signed up for british gas's electrical cover and one of their engineers came out and look at my fusebox ect and it turns out that the there is a high impedence value for the earthing loop. the guy from british gas gave me EDF's number to call to get it sorted as they are the main supplier, the problem is that because my place is a flat it means the whole block will need to be shut down to sort it and because of that the maintainence firm who look after the flats(SHAWS) need to be involed. the thing is I'm getting a lot of conflicting messages first EDF said that SHAWS will need to let everyone in the flats know that the electrics will be off then contact EDF with a date when they can do the work. Then EDF told me that they will contact all the flats and sort the work out totally from their end, after waiting a week I phoned EDF for a progress report and they appologised and told me that SHAWS would need to arrange everything and of course SHAWS are dragging their heels and fobbing me off with the usual "we're dealing with it" stuff.
my main questions are: is this a serious problem? who's responsability is it to get it sorted? is there anything I can do to hurry things along?
thanks in adance
I moved into my new flat in feb
about a month ago I signed up for british gas's electrical cover and one of their engineers came out and look at my fusebox ect and it turns out that the there is a high impedence value for the earthing loop. the guy from british gas gave me EDF's number to call to get it sorted as they are the main supplier, the problem is that because my place is a flat it means the whole block will need to be shut down to sort it and because of that the maintainence firm who look after the flats(SHAWS) need to be involed. the thing is I'm getting a lot of conflicting messages first EDF said that SHAWS will need to let everyone in the flats know that the electrics will be off then contact EDF with a date when they can do the work. Then EDF told me that they will contact all the flats and sort the work out totally from their end, after waiting a week I phoned EDF for a progress report and they appologised and told me that SHAWS would need to arrange everything and of course SHAWS are dragging their heels and fobbing me off with the usual "we're dealing with it" stuff.
my main questions are: is this a serious problem? who's responsability is it to get it sorted? is there anything I can do to hurry things along?
thanks in adance