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I've not had a reply from support. I guess the factory reset is next. I'm pleased it's not mid winter!

Not sure how to successfully video this problem, but I'm getting somewhere. I have the Drayton WiFi enabled. All my radiators have vanished from the app and radiator pairing doesn't work..

Hi guys. My phone app is flagging up connection problems. When I press the reset button on the hub which controls the boiler no temporary network appears on my phone? The main non radiator thermostat is showing an animated WiFi symbol only. No temperature or other settings? Am I about to buy a...

Thanks Andy. Yes I have already ordered something very similar. The existing bolts rely entirely on the flimsy plastic bolt for pressure. There is no locking nut. I'm sure I can fix it now..

Thanks Terry yes I put a new donut washer in. There's a slight tilt to the right too so I wonder if it's not seated too well. I'll do the bolts first!

Hi I just wondered if I could have some advice from the more experienced. Everything went fine, but the bolt that secures the cistern to the toilet is leaking. Do I continue to tighten it up in the hope that it seals? Do I replace it with a metal one? Oddly the base of the nut is not flush with...

No they all do. There is a slot. I read somewhere of a similar situation and they suggested that the installer thought the TRV could do the balancing.

Yes every one is like that, and on the landing and the bathroom they are doubled up..

Okay brilliant thanks. With these fittings you'd have to be very lucky in the average household not to have someone mess up all your hard work. So internally the mechanism is the same?

Ah maybe I'm mistaken. Here is one from a bedroom radiator...

Mmmm it appears that none of my radiators are fitted with lockshield valves. I had assumed that the left side was the lockshield, but on this radiator they are both identical. They all had TRVs except for the one in the bathroom (as in the photo) which I replaced with Drayton Wi-Fi controlled...

Thanks Terry.

Hi I read through some other posts but it's hard to spot one with exactly the same fault. Forgive me if I'm covering the same ground. I've upgraded my central heating to include smart TRVs, but now when I come to balancing the radiators I have found that two of these valves are leaking. This...

Yes I'm sure mine is the one channel model. I have just finished programming it so fingers crossed. So far it's doing all the right things. Mine is set on 16 degrees with 12 degrees in the OFF periods. Maybe it's my Scottish ancestry (on my mother's side). I'm not averse to wearing coats around...

Ian thanks, I can see that the crossing out is in fact a warning!! I think I do have the one channel version. I selected Combi boiler at purchase...

Well where would we be without the generous contribution of you guys? I followed the suggestions and everything worked on start up. It was incredible! I watched hours and hours of YouTube videos and none seemed to match my circumstances exactly. All he background info is very interesting too. I...

I just need a little more help and advice please. This seems to be switched by 240v. In the photo the originally mis-labelled 24v block is wire free, and the cable coming from my old thermostat goes into the purple block. I might just use that cable for my purposes. I gather L and 1 on the...

Thanks Harry and Ian. I have followed your advice and my mounting plate is now live. I fed it from the existing fused wall mounted box that serves the boiler. Currently the boiler is controlled by a cheap and nasty wired thermostat in the hall. TUV? At least it's programmable!

Hi there.. When wiring the universal backplate, would you take the live and neutral feed from the boiler circuit board or would you wire it separately from a junction box? I've seen both methods described, and wonder which is best practice (if any)? Thanks...

Thanks James. Yes downstairs the water runs hot without cooling at all. Upstairs I can't run a bath full of hot water. Both come from the same source! I hadn't considered a thermostatic mixer..