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It was on Fixed price repair plan directly from Vaillant...although I am worried now... Thank you for your help SNES...

No, AGAS, you do have the wrong picture. No one was relying on me to get the part or asked me to get the pump. If you read my posts you will see that Vaillant engineer brought the part himself. And Yes, he was directly from the company itself. It was the best option. I did ask the question to...

AGAS, by the look of it Vaillant engineer didn't know what he was doing either. On the other hand, where did you see I suggested I want it cheap? You just don't get my point.

Thank you for your suggestion. That's exactly why I came to the forum, to get advice and support from knowledge pool of people. I have checked the part number and it is listed as suitable for Exclusive 832 and 838. Any advice on what should have been installed would be much appreciated. Thank...

Hi Tony, Lets say I know that pump costs £300 and someone is offering to get it for me for £250 + the job. It would make me question the quality of the pump. I wouldn't want to be back to a leaking pump in 6 months. Equally if I know the price is £300 and then I get a quote for £350, why do I...

I'm actually 'she', not 'he'.

Well, it was fitted by the Vaillant engineer and he brought the part himself. Are you saying I should call the company and question suitability of the pump?

Hi Tony, With all due respect I was not trying to do any DIY, I was merely trying to find out the price of a spare part. When I have information I can make a decision whether to go for Vaillant repair or get the part and call out qualified engineer. I work hard and any saving makes huge...

An update (for all of those who'll be searching for some information like I did and didn't get any helpful answers) My leaking pump was replaced with a standard Grandfos water pump (part number 0020131637). This one can be easily found online, if needed.

Well, I wanted to see if I can get the part myself and pay for labour only. Or at least to get the idea of the price to be able to compare.

Hi Steelmasons, It was, up to the end of October :( And by the look of it it was probably leaking for quite a few weeks (there is a build up of the limescale) but the water started dripping from the corner of the boiler only yesterday. Bad luck I guess :(

Hi Toni, My local plumber took the front cover off to see where the water was coming from. Took the picture and now trying to find the part to estimate the cost of repair.

Hi Guys, I have a leaking water pump, not much, a few drops every now and then. The pump itself looks very different from all pumps I have managed to find online and they do not match the part number printed on the original one (0020016531). Could someone give me an idea of where to find it and...