Hi Guys,
I wonder if anyone can give me some ideas...?
While I was on holiday, my boiler pilot light went out and would not light again. My Mother in law called homeserve to fix it!
So far, we have had the engineers out 4 times and it's still not fixed. We have had no hot water or central heating now for a few weeks.
The Homeserve engineers ordered the wrong parts. They have now fitted a replacement fan (tried PCB, thermocouple?) which does now mean that the boiler lights. They went away thinking it was fixed, when I got in from work I saw that it was going on and off, only staying on for about 5 seconds which means that the water is only getting between warm and cold!
I'm going to call them in the morning but I am so sick of this now.
Its an Ideal C95FF.
Thanks for your help in advance...
I wonder if anyone can give me some ideas...?
While I was on holiday, my boiler pilot light went out and would not light again. My Mother in law called homeserve to fix it!
So far, we have had the engineers out 4 times and it's still not fixed. We have had no hot water or central heating now for a few weeks.
The Homeserve engineers ordered the wrong parts. They have now fitted a replacement fan (tried PCB, thermocouple?) which does now mean that the boiler lights. They went away thinking it was fixed, when I got in from work I saw that it was going on and off, only staying on for about 5 seconds which means that the water is only getting between warm and cold!
I'm going to call them in the morning but I am so sick of this now.
Its an Ideal C95FF.
Thanks for your help in advance...