the battery is in the main panel, usually a largish white box with all the cables going into it.
DO NOT REMOVE THE COVER UNTIL YOU HAVE DISCONNECTED THE MAINS SUPPLY!!!
i hope you either have the engineer code, or its set up for user tamper reset
also when you remove the cover;
the sounders will sound
put your code in the panel to silence it
remove the battery
fit a new one (date it)
put cover back on
reset your system
before you do nay of the above, what panel do you have, we can then tell you what battery you need!
Oasis
you might have a blown fuse on the charging side of your control panel
check and replace if required
Oasis
if you have changed the battery for a new one,
and checked the power supply fuse (with a meter, not just by looking at it)
and these are ok.
reset your system, try to set/unset and see what happens
we used to fit the 800/816 and never had a problem when changing battery.
what does the log tell you?
thsi would be our first point of call on any system that shows a fault
hope this helps
Oasis
If you need to find a tradesperson to get your job done, please try our local search below, or if you are doing it yourself you can find suppliers local to you.
Select the supplier or trade you require, enter your location to begin your search.
Are you a trade or supplier? You can create your listing free at DIYnot Local