Baxi Bermuda 401 back boiler - Does not ignite

[Wroot Rhino]

Hi,

My mum (94yrs old) has had this boiler for over 40 years and had it serviced by BG every year. Suddenly it stopped working last Friday. As per her homeserve agreement the man from BG turned up and eventually diagnosed the fault to a plug / socket Part No. 060055 GC no. 183-968 which he says is obsolete. After that he just walked away. No advice, just said there is nothing he can do. The pilot is on but the boiler does not ignite.

Is the only option a new boiler?

Thanks

 

[Harry Bloomfield]

Deleted.

 

[Harry Bloomfield]

Hi,

My mum (94yrs old) has had this boiler for over 40 years and had it serviced by BG every year. Suddenly it stopped working last Friday. As per her homeserve agreement the man from BG turned up and eventually diagnosed the fault to a plug / socket Part No. 060055 GC no. 183-968 which he says is obsolete. After that he just walked away. No advice, just said there is nothing he can do. The pilot is on but the boiler does not ignite.

Is the only option a new boiler?

Thanks

It is obsolete, but...

It's only a plug and socket, the obvious workaround is to replace both with a simple, cheap choc block/5amp connector.

BG like quoting for new boilers..

 

[ianmcd]

Buy this and tell them to get back out and fit it, as above a terminal strip would do the exact same thing, I could sort that in half an hour

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[Wroot Rhino]

Thanks. I'm going over there tomorrow (I live in Doncaster and my Mum is in Leeds) so I will do as you suggest. It sounds weird to me that a plug and socket can just fail overnight without anyone touching it. I am surprised BG did not do as you have suggested.

I will let you know how it goes.

Thanks

 

[cross thread]

Must add in 45 years I have never replaced that part ,

 

[Wroot Rhino]

My mum said she was not certain the BG man had any idea what he was doing!

 

[Harry Bloomfield]

My mum said she was not certain the BG man had any idea what he was doing!

So maybe not the part needed? It seemed a bit odd, that a plug and socket might suddenly fail, in service, without anyone touching it. Best get someone in, who knows what they are doing. BG are generally not much use, except for selling unnecessary new boilers.

 

[Wroot Rhino]

I will check that there is 240v on the incoming and outgoing side of the plug and socket. Then that's me done and I will call in another engineer

 

[Harry Bloomfield]

I will check that there is 240v on the incoming and outgoing side of the plug and socket. Then that's me done and I will call in another engineer

If the plug/socket has really failed, take along a 5amp choc block/connector and replace it. It may not necessarily have mains volts on it, but that should become obvious when you get sight of it.

 

[CBW]

Pilot on but boiler doesn’t ignite, I would have thought more external control(s)?

 

[ianmcd]

The only time I have seen those plugs failing is when the BBU was sooted up throgh poor servicing and the flames come down the way and melt the plugs, if that is the case then it is BG who didnt service it properly, if not melted I would be very surprised if that actually is the fault

 

[ianmcd]

Pilot on but boiler doesn’t ignite, I would have thought more external control(s)?

Most likely the gas valve and the lazy git doesnt know how to test it, possibly the most reliable boiler ever made

 

[Wroot Rhino]

A bit of a waste of time today. I didn't realise you had to disconnect the rire from the gas supply and remove it to get access to the plug and socket so no further forward. BG coming out again tomorrow pm and I hope to meet them and convince them to do something positive to get the boiler going, even if I fit the connector block and BG diconnect and reconnect the fire, assuming thier diagnosis was correct and it is the plug and socket at fault. If it is the gas valve they can sort it out because it is coverered under the service contract.