363 days ago I installed a shower cubicle for a customer. She supplied all the materials, from
Wickes. She comes on the phone ranting and raving about how I have done a lousy incompetent job because the shower tray overflows, floods the bathroom and water has gone out into the hall and ruined the new laminate flooring, and the skirting boards and wall tiles will all have to be replaced and I am going to get a big bill for it. GET ROUND HERE AT ONCE AND SORT IT OUT, IT IS LESS THAN A YEAR SINCE YOU INSTALLED IT!!!! GRRRR RANT RAVE SHOUT.
So I thought to myself I bet the drain plug is blocked with hair, from her or where she has been showering the dogs.
I get there. She is there with her ratty old mother, and her pet DIY man who has done a lot of work on the bungalow, who tells me about how he is going to have to replace the hall laminate floor, skirting and tiling. They have prepared for my arrival by filling the shower tray with water and demonstrate to me how it is not draining away. I have not made the drain pipe fall sufficient to take the water away and I am incompetent and shouldn't be charging people for my work.
I lifted the shower tray drain plug, all the water ran away down the drain. I removed the hair that was blocking the drain, put it in my tool box in case it was needed for evidence in court, said nothing to any of them and left. Though I did wonder why someone would stand in the shower when the water isn't draining away, and doesn't realise that it is about to overflow into the room and so turn off the shower. Anyway, I just closed my tool box and went out to my van. Woman came out to my van screaming that I shouldn't have supplied and installed a drain with a plug that gets blocked with hair in 'LESS THAN A YEAR'. I said I would be sending her my bill, and reminded her that it was her shower that I installed. WELL I'M NOT PAYING IT'.
I thought well actually that was quite a cheap way to get rid of a customer I never want to see again.
