Bosch Maxx WFL245S - Softener tray filling with water

Joined
15 Sep 2011
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Location
West Midlands
Country
United Kingdom
Hi,
hope somebody can help, i have a BOSCH MAXX245S washing machine, unfortunately the softener tray keeps filling with water everytime it's used.

has anyone any ideas why this is happening and how to stop it?

Thanks
 
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