burner switches off

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hi guys = had a hotpoint 60cm 4 burner gas hob fitted...one of the burners has a uneven flame around it and flares out in some places...after a minute or so the burner goes off...im assuming thats the saftey cut out to that particilar burner. The other 3 burners working perfctly...any ideas before i call the hotpoint helpline...read their trouble shooting guide.....suggesting clog or blocked gas in burner....cheers..
 
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Assuming the hob is brand new, it will be under guarantee. Get Hotpoint to send an engineer out, the hob is faulty.
 
yeh brand new...got a can of compressed air..might try that first..to see if it clears any debris or blockage...need the hob cant be without it..if not then ill call hotpoint.
 
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