Thanks for the varied replies guys.
To clarify a few things, we wanted to replace our Radiation Fuelsaver boiler so we obtained three quotes, one from BG, and two from local companies, obviously the BG quote was the most expensive at £2,800, the other two quotes being £2,300 and £2,280. All three quotes were to remove the existing boiler from the kitchen, remove the hot water cylinder tank and remove the two water tanks in the loft.
The boilers quoted for were BG = Greenstar 12i, £2,300 = Greenstar 30CDi and £2,280 = Greenstar Junior28i. BG quoted to fit the new boiler as the existing in the kitchen, the other two quoting for installation in the airing cupboard, and including a 22mm new gas supply to the boiler, powerflush and fernox protector. A digistat was also included in the quotes. We opted for the middle quote of £2300, not exactly cheap in my eyes.
TRV's were mentioned at the time of all three first visits, we already have a couple installed and I want to replace some smaller rads in the future so I'll fit extra TRV's then. No-one inspected the valves, or warned us about what could happen to them while powerflushing, or whether they would be required to be replaced at the time of installation.
The valve in question was less than two years old from a local builders merchant, some of the valves are original from the house being built in 1979 and were Ok with no signs of leaks during the powerflush. I only ask because it seems strange that one of the newest valves suddenly bursts the stem from the main valve body, and as mentioned in the original post they took the valve away so I couldn't inspect it. The powerflusher was in the bedroom because the new boiler has been installed in the airing cupboard, which in turn is in the bedroom. They did put dust sheets down though.
After over a week of drying it looks like there's no damage to carpets or ceilings, there's still a slight smell with the carpet though, maybe a carpet cleaner will remove the smell. While it's been inconvenient having the carpet pulled back while it and the floorboards dry out, I'm not after ripping anybody off, and I am willing to pay the remainder of the bill, I just wanted to know what others views on it were, and if this sort of thing happens to other installers, and whether it would be worth negotiating for a discount on the final amount. Although I'd be happy with a couple of bottles of protector free of charge for future use, I'll put that to them.
Thanks again guys for all your input.
On a side note the digistat optimiser they fitted only has four programmable times per day, is it possible to hardwire the old room stat, which was a 5/2 day with six programmable times per day into the 30CDi.
To clarify a few things, we wanted to replace our Radiation Fuelsaver boiler so we obtained three quotes, one from BG, and two from local companies, obviously the BG quote was the most expensive at £2,800, the other two quotes being £2,300 and £2,280. All three quotes were to remove the existing boiler from the kitchen, remove the hot water cylinder tank and remove the two water tanks in the loft.
The boilers quoted for were BG = Greenstar 12i, £2,300 = Greenstar 30CDi and £2,280 = Greenstar Junior28i. BG quoted to fit the new boiler as the existing in the kitchen, the other two quoting for installation in the airing cupboard, and including a 22mm new gas supply to the boiler, powerflush and fernox protector. A digistat was also included in the quotes. We opted for the middle quote of £2300, not exactly cheap in my eyes.
TRV's were mentioned at the time of all three first visits, we already have a couple installed and I want to replace some smaller rads in the future so I'll fit extra TRV's then. No-one inspected the valves, or warned us about what could happen to them while powerflushing, or whether they would be required to be replaced at the time of installation.
The valve in question was less than two years old from a local builders merchant, some of the valves are original from the house being built in 1979 and were Ok with no signs of leaks during the powerflush. I only ask because it seems strange that one of the newest valves suddenly bursts the stem from the main valve body, and as mentioned in the original post they took the valve away so I couldn't inspect it. The powerflusher was in the bedroom because the new boiler has been installed in the airing cupboard, which in turn is in the bedroom. They did put dust sheets down though.
After over a week of drying it looks like there's no damage to carpets or ceilings, there's still a slight smell with the carpet though, maybe a carpet cleaner will remove the smell. While it's been inconvenient having the carpet pulled back while it and the floorboards dry out, I'm not after ripping anybody off, and I am willing to pay the remainder of the bill, I just wanted to know what others views on it were, and if this sort of thing happens to other installers, and whether it would be worth negotiating for a discount on the final amount. Although I'd be happy with a couple of bottles of protector free of charge for future use, I'll put that to them.
Thanks again guys for all your input.
On a side note the digistat optimiser they fitted only has four programmable times per day, is it possible to hardwire the old room stat, which was a 5/2 day with six programmable times per day into the 30CDi.