Hi all
We purchased a conservatory via Homebase a while ago, when we came to assemble it they had supplied some incorrect parts.
The third party supplier we apparently bought from (we didn't know there was a third party) were Best Value Conservatories and after not remedying the probem for weeks on end they've now gone into administration and won't even PRETEND to send out the parts any more.
I have bought a Victorian Dwarf Wall V1 model; I'm missing a left handed ring beam (or head) and a right handed cill.
Didn't pay by credit card so that route is blocked and Homebase are washing their hands of it. Disgraceful.
What I'm ideally after is a supplier of the missing parts, I've tried other manufacturers but drew a blank so far.
Very aggrieved, anyone who can help is an instant hero of mine.
We purchased a conservatory via Homebase a while ago, when we came to assemble it they had supplied some incorrect parts.
The third party supplier we apparently bought from (we didn't know there was a third party) were Best Value Conservatories and after not remedying the probem for weeks on end they've now gone into administration and won't even PRETEND to send out the parts any more.
I have bought a Victorian Dwarf Wall V1 model; I'm missing a left handed ring beam (or head) and a right handed cill.
Didn't pay by credit card so that route is blocked and Homebase are washing their hands of it. Disgraceful.
What I'm ideally after is a supplier of the missing parts, I've tried other manufacturers but drew a blank so far.
Very aggrieved, anyone who can help is an instant hero of mine.