Dimplex electric fire problem

[sobeitjedi]

Hi.

I have a Dimplex electric fire, model Elda : http://www.dimplex.co.uk/products/fires_surrounds/inset_fires/elda/index.htm

The roller in the base no longer rotates to create the flame effect.

Does anyone know how I repair this, or what it would cost to get repaired?

 

[jj4091]

Not sure about that model but they used to have a small fan blade mounted above the light bulb so that the heat rising from the lamp made the blade spin & refracted the light. They used to just get knocked off the pin. It may just need refitting or at most cleaning.

 

[sobeitjedi]

Thanks for the reply.

It seems as if the fan is a roller which runs across the inside base. It's not turning by itself.

 

[jj4091]

Can you spin it with a finger? Does it have a motor on the end of it?

 

[sobeitjedi]

Yes, I can spin it with my finger and it looks like it is powered by a motor or electric device.

 

[jj4091]

So when you select flame effect independently of the fire being on, the lamp comes on but the fan does not run, is that correct? Do you have a multimeter & the ability to test voltages?

 

[sobeitjedi]

Yes, the light comes on, I can switch the heat on but the flame effect doesn't work. I'm not an electrician and don't have a multi meter.

 

[jj4091]

I'm not an electrician and don't have a multi meter.

Sorry, I think you need to take the fire to a spark then.