Not sure where to start but I'll give it a go. This person did my parents kitchen so I was happy when he could do the work for me. It started 4 weeks ago and is still ongoing. I've had the bath removed and opted for a walking wet room slightly governed by his decision as he thought it'd look different.. So its a complete bathroom makeover. At first he was enthusiastic but a back problem came along 2 days wasted. I must admit I didn't have all he to get on so 4 days were wasted again. Along with dental problems 4 days further lost. I confronted him about the time wasted in due respect if I had everything I still think i'd be where I am today. His reply was in hadn't all the stuff and he hadn't done nothing wrong. Anyway the work has resumed but at a very slow pace and shody. My main concern is the application of the tiles. I noticed he wasn't applying the adhesive directly to the wall but in blobs on the tiles. The tiles are not even either with edges not aligned even though I've pointed it out several times. My next concern was the tiling the adhesive is applied fully on the wall that the shower is on but doesn't need it as much on the opposite dry wall as the wall won't be affected and is not going to get wet. Well I have checked out his work and the side where the wall will get wet is not good. I tested by tapping and I could hear the hollow where the adhesive isn't applied yet he said they have been done. i'm really stressed, and like a fool I have given him the money before he's finished. If has numerous things to do but is not back research until Tuesday his decision. The tiles are also uneven in lots of areas and I'm not happy. I've mentioned this but if say you won't notice it when the grout is applied. I just don't believe him. I'm a fool for paying attention I had an argument which has let an atmosphere, in just want the work done properly and I have a child we are in need of my bathroom. If decided he wasn't coming over Saturday and Monday so another 2 days cos he's is waiting for the radiator If I can post some pics gallery took her will. Please can someone help and tell me he's a cowboy said he's been qualified since he was a young man