-You spoke to a guy on the phone, he told you the job would be about £300 plus a bit for materials.
-They sent an email to confirm this.
-You haven't seen this email.
-They asked you for a deposit of 50%, value of £255.
-You gave them the money they asked for, without regard for the missing email containing the quote.
-They have done some work, which you asked for.
-You have done some work, its not clear what work you did, why you did it if they had quoted to do it. But you didn't know they had agreed to do it as you havent seen the quote
-You are not happy with the quality of their work, you only mention 1 loose backbox. Is there anything else?
-You don't want to give them a chance to rectify the bits you are not happy with.
-You are now being asked for less money than you thought it would cost, but your not happy about that.
-You are asking what to do about it.
-You are getting answers from the good folk of this forum.
-You are not happy with the answers you are getting.
How did I do?
Can't help but laugh at the fact that you now say that you agreed to do the back boxes, which you are not happy with and want them to rectify, even though you agree it was your responsibility. Who's fault is that and who should pay for the recitification???
The box backs onto brickwork and the screw fixing has come loose.
Can't help but laugh at the fact that you now say that you agreed to do the back boxes, which you are not happy with and want them to rectify, even though you agree it was your responsibility. Who's fault is that and who should pay for the recitification???
They inspected them when they arrived to do the job and agreed they were fixed correctly. They loosened them (as I'm just a customer they must have done this with their magic electric fairy will wave her magic wand) so it's their responsibility.
How many screws/plugs did you use for each box?
Whats the condiiton of the brickwork you fixed to? -Like rock solid engineering blocks or more like a slightly over done crust from an apple crumble?
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